[comp.dcom.telecom] Dial Pulsing into Completed Call Connections

larry@uunet.uu.net (Larry Lippman) (10/08/89)

In article <telecom-v09i0418m05@vector.dallas.tx.us> portal!cup.portal.com!
JDurand@apple.com writes:

> I have been getting quite a few requests to add inbound pulse-dial (click)
> detection to the voice mail boards I design.  Since this is fairly easy to
> do (we have two DSP's on the board, one dedicated to call progress), we will
> be adding this to some future software release.  The question is, we have not
> been able to find any phone lines that allow the calling party to pulse dial
> any number higher than 2 or 3 without dropping the line.  Is this just local
> to our area (GTE, Pac*Bell), or is this a widespread problem.  I know there
> is a company selling boards that just detect the inbound pulses, so there
> must be some place it works.

> Please note:  I am not talking about loop current detect, just the sound of
> the clicks transmitted through the network from the calling party.

	Most central office apparatus handling subscriber loop
signaling requires a line open of at least 150 ms before disconnect.
At a dialing rate of 10 pps with 60% break, the 60 ms line opens
during dial pulsing are no where near long enough to cause a loop
disconnect.  The 150 ms timing is determined by one of the following,
depending upon the type of CO apparatus: release time of slow-release
"B"-relay in a trunk circuit; electronic timer equivalent of "B"-relay
in a trunk circuit; or programmed loop supervision scan time in ESS
apparatus.

	Therefore, theoretically, dialing into a completed connection
with returned answer supervision should not result in a disconnect.

	However, from a practical standpoint, such a disconnect will
happen, and ONE CANNOT ASSUME THAT PULSE DIALING INTO A COMPLETED
CONNECTION IS A RELIABLE METHOD OF SIGNALING.

	The most common reason why disconnect will occur is
maladjustment of DX signaling circuits and SF signaling circuits.
Such maladjustment is generally undetected since it will not interfere
with dialing PRIOR TO RETURN OF ANSWER SUPERVISION - which accounts
for the ONLY type of dialing situation that a telephone company will
ever consider.

	Pulsing tests and apparatus lineup on a DX or SF circuit are
always conducted in the absence of answer supervision; after all, when
you dial a normal telephone call, your dialing MUST be completed prior
to answer on the far end!  Properly balancing a DX circuit to pulse
without distortion in the presence of answer supervision is much more
exacting than balancing such a circuit to pulse without distortion in
the absence of answer supervision.  Improper SF level adjustments on
an SF signaling circuit, such as an E-type or F-type unit, will also
result in dial pulse distortion.

	Now, what happens is that the resultant dial pulse distortion
causes an effective line open which is long enough to be interpreted
as a valid CO apparatus disconnect signal.

	The above disconnect situation could not happen on a call
where the interoffice trunk path was say, totally T-carrier, because
signaling in the presence of returned answer supervision is not an
adjustment problem on digital carrier apparatus.  However, introduce a
DX or SF trunk segment, and the problem is likely to occur.

	There is nothing that you, as a vendor of telephone apparatus
seeking to interpret dial clicks, can do about this problem.  It is
beyond your control, and not an area which can be subject to any
regulatory complaint.

	My personal opinion - which you can take with grain of salt -
is to NOT offer this dial pulse detection option.  The negative
reaction of customers who become disconnected may well offset the
positive value of this attempted feature.

<> Larry Lippman @ Recognition Research Corp. - Uniquex Corp. - Viatran Corp.
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