[comp.dcom.telecom] Touch-Tone Service in Australia

henry@garp.mit.edu (Henry Mensch) (10/16/89)

Mr. Kendall states in his recent item that there is no touch-tone
service in Australia; I must disagree.  I lived on Australia's Gold
Coast from January until June of this year, and the only phones I saw
there which were *not* touch-tone were coin-operated payphones.

In Sydney, Melbourne and Brisbane, I found that touch-tone service was
non-existent; it did seem to be an up-and-coming thing for many
regions, though.  From Mr. Kendall's network address, I see he is in
Tasmania, which may be regarded as something of an outpost (with
respect to new features) as far as Telecom Australia is concerned.

# Henry Mensch    /   <henry@garp.mit.edu>   /   E40-379 MIT,  Cambridge, MA
# <hmensch@uk.ac.nsfnet-relay> / <henry@tts.lth.se> / <mensch@munnari.oz.au>

kendall@uunet.uu.net (kendall) (10/18/89)

I was surprised to hear from Mr. Mensch in his recent article that the
Gold Coast has touch-tone service. A quick ring to one of my friends
in Telecom-Australia revealed that I was quite mistaken.  Indeed,
Telecom is gradually phasing in touch-tone service and hopes to have
all major urban areas covered by 1991 or so.  Even here in Hobart,
Tasmania the service is available for a few exchanges.

On the Gold Coast up in Queensland where a lot of new development is
taking place, it is relatively easy to build new exchanges with the
touch-tone capability.  It is much more costly to replace exchanges as
will be done here. Nevertheless I am quite content to wait for the
service, preferring to live in a much more pleasant climate and less
corrupt (according to the newspapers) environment than Queensland.
Here in Tasmania we move through life at a sure and steady pace.
Don't take this last part too seriously -- just a bit of interstate
rivalry, ha, ha.

In any case I have touch-tone service as does almost any organization
here with its own PABX.  The University of Tasmania has an ASB 900 SPC
PABX which has been adequate for our needs.

jwb@uunet.uu.net (Jim Breen) (10/19/89)

In article <telecom-v09i0456m03@vector.dallas.tx.us>, henry@garp.mit.edu
(Henry Mensch) quotes earlier correspondent:

> In Sydney, Melbourne and Brisbane, I found that touch-tone service was
> non-existent; it did seem to be an up-and-coming thing for many
> regions, though. ...............

You can't have looked too hard. Most exchanges (CO's) in the larger
cities have had DTMF capability for several years. It is there for the
asking, however most telephone customers are prepared to go on using
their good old rotary-dial telephones.

Part of this is due to the Australian regulatory system. Telecom
Australia, the PTT, is the sole provider of exchange lines and has the
right to provide , as part of the package, the first 'phone in each
site. For most people, getting the touch-phone service means either
buying a new phone, or getting Telecom to change over (for a fee),
plus paying Telecom to change the line from Decadic to DTMF. Small
wonder most people stay with rotary dialling.

My Institute has a modern ISDN-compatible PABX network. All our
handsets, and all our exchange lines, are DTMF.

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