[comp.dcom.telecom] Panasonic Rebates - No Luck

shah@cs.cornell.edu (Amitabh Shah) (12/10/89)

Many of you are aware of the Panasonic rebates on several of the
Panasonic/Technics products, as a settlement of the antitrust suit
brought against the parent co. of Panasonic.

My story: I had purchased two products that might have qualified - a
KXT 3000 cordless phone and a KXT 2432 phone/ans. mac. combo. While
the first was listed in the qualified products, the second one was
not; in fact it's white colored sibling KXT 2429 was. (2432 is black
but otherwise identical to 2429.)

I called up the Fund office about this product and was told that it is
possible that they may allow 2432 as well and asked me to send in the
application, which I did. I did not have the receipts, so I sent in
cutouts from the boxes, showing model numbers, as they had instructed.

After about a month or so, I get back in mail a letter saying that my
application is rejected because I have the wrong model numbers. Both
my proofs of purchase were cut in half and sent back. I call them up;
they tell me that 2432 is not allowed. So I ask why the other part was
returned. The woman didn't know anything about it and asked me to
resubmit the application for the KXT 3000. After another month and a
half, I get back another letter in mail saying that my application has
been denied on the grounds of *wrong model number* as well as *missing
serial number* which I had provided!

I'm really pissed off. 

My question: has anyone succeeded in getting any rebate from the
Antitrust Fund?


Amitabh Shah                                    shah@cs.cornell.edu--(INTERNET)
Dept. of Computer Science                       shah@cornell------------(CSNET)
Upson Hall -- Cornell University                { ... }!cornell!shah-----(UUCP)
Ithaca NY 14853-7501                            (607) 255-8597----------(VOICE)

[Moderator's Note: From the way you describe it, it sounds to me like
it would be a good idea for the attornies for the Class to petition
the court to have the Trustee removed due to incompetence and a new
Trustee appointed. Let the Trustee argue about that in court, and in
the process, perhaps replace at least a few of his most incompetent
employees -- the ones who almost cost him this contract with the
court.  PT]