[comp.dcom.telecom] Modem Line Noise Problem

nelson@cs.rochester.edu (Bruce Nelson) (12/06/89)

I have been experiencing a problem which has me completely baffled.

I have 2 phone lines, one for voice, and one for modem. I run a bbs on
the modem line, and use it for outgoing calls to other bbs's, locally,
and long distance. I am also president of a users' group which runs
another bbs, which I call often.

The problem is that I have absolutely no (transmission) problem
calling any other bbs, local, or l/d. No user of my bbs ever has
problems, including calls from the same modem the user group bbs uses.
The only problem is when I call out from my modem to the user group
bbs modem, on my modem line.  I get lots of <null>} echoed in response
to my outgoing characters. If I switch my modem to the "voice" line, I
have perfect transmission to the user group bbs. I have tried several
modems at my end - I currently have a Supra 2400 on it. I have tried a
Promethius 1200, which is the same modem as the user group uses. The
problem persists with both of my modems.

The phone company did come out and fix a grounding problem, and even
changed the line to another pair, and the line tests 100% quiet. They
are unable to do anything else.

Every combination of my modem to anyone else's seems to be perfect in
both directions, except for the one bbs, that bbs modem can call mine
ok, and using my voice line to call theirs is successful, which seems
to rule out interexchange trunk problems, too. Can anyone give me any
insight as to how to cure the problem (other than using the voice
line?).

Bruce Nelson
 ...!rochester!kodak!nelson

gt5302b%prism@gatech.edu (WALKER,RICHARD S) (12/07/89)

BALLco, Inc sells a modem noise filter that comes with a money-back guarantee.
It costs 30 bucks and seems to work fine for me.  Call [404] 979-5900.

Richard S. Walker                         Georgia Tech Research Institute
GA Tech Box 35302                         swalker@gtri01.gatech.edu  (vm)
Atlanta, GA 30332                         swalker@vms62a.gatech.edu (vms)
[404] 894-7161[W]                         gt5302b@prism.gatech.edu (unix)
[404] 352-3726[H]                         71021.1544@compuserve.com (cis)

The opinions expressed are my own and do not reflect that of my employer.

tad@ssc.UUCP (Tad Cook) (12/11/89)

Anyone have this problem?  Sometimes when I call certain BBSs, my 2400
baud modem "hangs".  It just sits there spewing out ones and zeroes,
and never connects, making a shhhhhh sound, even after I send the
on-hook command.

Anyone know about this?  Should I throw away my otherwise functional
off-brand "Swan" modem?

Tad Cook
tad@ssc.UUCP