David Tamkin <dattier@chinet.chi.il.us> (12/30/89)
Steve Forrette wrote in TELECOM Digest, Volume 9, Issue 599: | I though that I MUST be missing something, so I called Sprint customer | (dis)service to find out what the scoop was. They said that as far as | they knew, the brochure was right - one number does it all. I asked | them how they planned to provide security if every merchant and their | employees where I shopped knew my calling card number. They said it | was secure; since the back of the card is not copied onto the carbon, | they would not know the dialing instructions! I mentioned that I'm | sure that someone posing as a customer would have no problem getting | that information from their operators or customer service people. The | response was that they don't give out dialing instructions to just | *anyone*. They verify name and address first. I know that I'm going | to sleep well with them looking after my account so diligently. And of course, if a merchant or a merchant's employee has a similar combined VISA/FON card of his or her own; if another customer (or maybe you) should forget the card at the store and it is held there for the customer to return and pick it up; or if the store has your name and address on file because your order is to be delivered or shipped or because you are on the store's mailing list; Then the merchant (or employee) can either read the dialing instructions at leisure or get them from US Sprint with no trouble and then use them with your card number. Infriggincredible. David Tamkin P.O Box 813 Rosemont, Illinois 60018-0813 | BIX: dattier dattier@chinet.chi.il.us (708) 518-6769 (312) 693-0591 | GEnie: D.W.TAMKIN No two chinet users agree about this (or anything else). | CIS: 73720,1570