[comp.dcom.telecom] New Illinois Bell CLASS Options

telecom@eecs.nwu.edu (TELECOM Moderator) (12/26/89)

The CLASS options being phased in by Illinois Bell during 1990 will be
those listed below. Some CO's will be equipped in the second quarter,
1990, while others will be equipped in the summer or fall. My office
(Chicago- Rogers Park) is set for fourth quarter, 1990.

Please note, the infamous 'Caller-ID' will *NOT* be offered by Illinois
Bell at this time. The features we will have are these:

Automatic Callback -

Dial *69  (rotary, dial 1169)
The number of the last call *received* will be dialed automatically, and
attempts will continue for thirty minutes if no answer, or indefinitly
until the busy number is free. We will get a special ring when the other
line is free. On answering, the other line (if it was busy) will begin
to ring. 

It won't work with long distance calls or calls to offices not yet served
with this feature. An intercept recording will advise that the call cannot
be returned.

To cancel a pending request, dial *89   (rotary, dial 1189).

This can only be used to return *incoming* calls. There is no time
limit on when you can return the call, as long as you do so before you
make or receive other calls.


Call Screening -

Intercept calls from up to ten designated numbers. Callers will then
receive the following announcement: "Your call cannot be completed.
The number you are calling has activated Call Screening, indicating
that they do not wish to recieve your phone call at this time."

To activate Call Screening, dial *60#   (rotary, dial 116012). Listen
to the recorded instructions explain how to designate up to ten numbers
for Call Screening, or how to make changes in your Call Screening list.

To add a number at that point, dial # (rotary, dial 12), wait for three
confirmation tones, then dial the number to be added. Now touch tone
customers dial # again; rotary, wait for time out.

To remove a number from the list, dial * (rotary, dial 11), wait for
three confirmation tones, then dial the number to be deleted. Now touch
tone customers dial * again; rotary, wait for time out.

You can also delete an individual entry by dialing 07 after it is read
aloud to you by the computer. 

To reject the number of the last call you received, when the number is
unknown, such as an obscene or nuisance caller, dial # (rotary, dial
12), wait for three confirmation tones, then dial 01 in place of the
number when prompted. Now touch tone customers dial # again; rotary,
wait for time out. When the list of screened calls is read aloud to
you, these numbers unknown to you will be termed 'private entry' by
the computer.

To clear the entire list, dial *80* (rotary, dial 118011). Listen to
the recorded announcement which follows, which will ask you to confirm
that you wish the entire list deleted. If you dialed this in error and
wish to save your list, simply hang up.


Distinctive Ringing - 

You may designate up to ten numbers for 'special' ringing. When you
receive a call from one of these numbers, your phone will ring in a
distinctive pattern. Designate numbers of family members, employers,
etc for special treatment in this way.

Dial *61# (rotary, dial 1161612).  A recorded message will guide you.
To add or delete a number, follow the instructions given for Call
Screening. 

To clear the entire list, dial *81* (rotary, dial 118111). A
confirmation tone will ask you to verify what you are doing.


Repeat Dialing -

To call back a busy number, dial *66  (rotary, dial 1166). 
You will hear ringing, followed by a recording telling you the number
is still busy (if it is). If the called number is free in the next
thirty minutes, you will be called back with a special ring. Only
after you answer will the ringing commence on the other end.

To call back the last number *you dialed* -- NOT THE LAST CALL YOU
RECIEVED -- dial *66 (rotary, dial 1166). The number of the last call
you made will be dialed automatically.

If the number you are attempting to call back or repeat dial is a long
distance number or outside the area served by Repeat Dialing, you will
hear a recording advising you that the call cannot be made.

To cancel Repeat Dialing requests, dial *86  (rotary, dial 1186). You
can only use this feature on calls you dialed. To return calls you
*received* you must use Automatic Callback.


Call Identification Service -  ($4.95 1st addl. line; $3.95 2nd addl. line)

You receive up to three phone numbers, each with a separate listing if you
wish. These will all ring on the same single line, but each will have a
distinctive ring. Main number will have standard ring. First addtional
line will have two long rings then a pause. Second additional line
will have one short, one long and one short ring.

Call waiting: first addtional line will have two tones. Second
additional line will have three tones.

Call forwarding: Customer can have all numbers forwarded, or only the
main number forwarded. This has to be done in the central office. On
forwarded calls, the different lines will not have unique rings. If the
additional lines are not forwarded, they will continue to ring in their
unique way at your premises and may be used in the normal way.

You must wait for a complete ringing cycle in order to know who is
calling and use the appropriate answer phrase. The calling party hears
only normal ringing, not the special ringing. Answering machines may
'count' the unique rings in an odd way, and answer inappropriately.

This service is used to designate one number for family members, one for
after hours emergencies from your employer, one for children, etc.


Intercom Calling -  (Announced price: $6.50 per month)

Dial a two digit code and hang up. Phones throughout your premises
ring in a unique way. Based on ring sounds, others know who is to answer.
On an incoming call, flash to put caller on hold, dial two digit code.
Hang up. When the called party answers the call will be connected. 

To make an intercom call, dial the two digit code. Hang up and wait until
ringing stops, then lift the receiver and talk to the other party. An
incoming CO call during this time will generate a call-waiting tone. Hang
up to take the outside call.

You can also hold calls, and move to a different extension to resume
the conversation.


Patrick Townson

PMW1@psuvm.psu.edu (Peter Weiss +1 814 863 1843) (12/30/89)

I'm curious: are Illinois' FXs eligible for CLASS?


Peter M. Weiss PMW1@PSUADMIN     |  (this line intentionally left blank)
31 Shields Bldg (the AIS people) | Don't FAX me, I'll FAX you!
University Park, PA 16802        | Disclaimer :1 * applies herein

[Moderator's Note: Good question. I don't know. No orders are being
taken right now in any event. Try calling the business rep who
presently handles your FX lines here sometime around July.   PT]