[comp.dcom.telecom] Don't Steal Phone Service, Or Else!

TELECOM Moderator <telecom@eecs.nwu.edu> (01/10/90)

[Excerpts from the Chicago Tribune and New York Times, 
Sunday, January 7, 1990]

By Calvin Simms

With college students returning to campus after the holiday break,
long distance telephone companies are continuing their nationwide
crackdown on students who steal telephone services by using illegal
credit card numbers and access codes.

To combat telephone fraud, the companies are closely monitoring all
long distance calls placed from college campuses so they can quickly
detect patterns of abuse.

The long distance carriers have also started an information campaign
to let students know they will be prosecuted for stealing telephone
service. In some cases, the companies have agreed not to prosecute
students if they come forward and pay for the illegal calls. 

Two years ago more than 1000 students at North Texas State University
in Denton confessed to using stolen telephone credit card numbers to
make long distance calls and agreed to pay MCI Communications Corp.
about $100,000 in restitution.

The same year, about 400 students from American University in
Washington, DC faced prosecution for using unauthorized codes, but
under an amnesty program offered by MCI, they paid $32,000 in
restitution.

Although telephone fraud on college campuses has shown a slight
decline in the last two years, law-enforcement and telephone company
officials say many students continue to steal long distance service by
charging calls to someone else's account, especially at the beginning
and ending of semesters.

College students are the second-largest group responsible for phone
fraud according to Rami Abuhamdeh, executive director of
Communications Fraud Control Association, an industry group financed
by telephone companies.  The group most responsible for phone fraud is
prisoners. Telephones for inmate use in penitentiaries have a very
high rate of fraud, and usually are monitored very closely, and have
numerous restrictions on the types of calls which can be placed from
them.

Telephone fraud costs long distance companies more than $500 million
per year, or about one percent of the industry's total revenue, the
fraud control group said. Of that, colleges, military bases and
penitentiaries account for thirty percent, or $150 million, and of
those three groups, prisons are first, college campuses second, and
military bases third.

"A lot of students think it is impossible to trace back fraud calls to
them, but the fact of the matter is we can, and we will," said Robert
F. Fox, Vice-President, Corporate Security, of US Sprint. He pointed
out that in many instances, Sprint has an agreement with schools to
match the destination of illegal calls with the home addresses of
students enrolled at that school.

A spokesman for MCI agreed, saying that most colleges and universities
will supply telephone companies with the home addresses and telephone
numbers of their students.

Providing phone service to students on college campuses is a very
tricky problem, and to guard against lost revenues, phone companies
often treat college students and prisoners the same: as high-risk
customers of whom a large security deposit will be required. Or, they
may require some third person to make a personal guarentee for the
payment when it comes due.

Ronald Potter, Manager of corporate security for AT&T, said that the
company has begun a nationwide deterrent campaign that includes
posters and leaflets warning students that they are breaking the law
if they use stolen codes.

And he noted, "We remind them that upon conviction for this in a
federal court, the law provides for imposition of punishment including
fifteen years in prison and a $50,000 fine."

The fraud control group stated that techniques for discovery and
prevention of fraud are 'becoming much more sophisticated than ever
before.....we are catching people all the time, and college students
in particular are watched closely'.


Patrick Townson

cmoore@brl.mil (VLD/VMB) (01/11/90)

The published item says "beginning and end of semesters".  Let me add
this: A caution I read several years ago was that at the beginning of
a traditional spring term, students usually have less money available
than at the beginning of the fall term; therefore, various forms of
fraud (shoplifting, phone fraud, etc.?) are more likely to occur at
the beginning of the SPRING term.