[comp.dcom.telecom] AT&T Sues MCI Over Sign-ups

Jim Budler <jim@eda.com> (02/01/90)

gordon@sneaky.tandy.com (Gordon Burditt) writes:

[...]
} Sigh.  If they are going to fix the rules, why can't they do it right:

} Require all customers to obtain written permission from long-distance
[...]
} authorization would have to be provided on request by the customer in
} the event of a dispute by the long-distance company as to whether they
[...]

I'm afraid I fail to see the logic which makes this more "right". In
fact it appears to protect the phone company as opposed to protecting
the consumer. Since the original change was being made to protect the
the consumer from piratical actions by sleezy phone companies. I don't
see how your proposal would do that.

In addition, your proposal would add to the government mandated
records which *I* would be required to maintain.  Something which is
less than desirable.


Jim Budler	jim@eda.com    ...!{decwrl,uunet}!eda!jim
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Gordon Burditt <gordon@sneaky.tandy.com> (02/02/90)

In article <3402@accuvax.nwu.edu> jim@eda.com (Jim Budler) writes:
>gordon@sneaky.tandy.com (Gordon Burditt) writes:

>[...]
>} Sigh.  If they are going to fix the rules, why can't they do it right:
 ...
>} Require all customers to obtain written permission from long-distance
>[...]
 ...
>I'm afraid I fail to see the logic which makes this more "right". In
>fact it appears to protect the phone company as opposed to protecting
>the consumer. Since the original change was being made to protect the
>the consumer from piratical actions by sleezy phone companies. I don't
>see how your proposal would do that.

I suppose I should have included some more context in this discussion.

Problem:  Carriers keep screwing up people's default carrier.

My solution: Deny carriers permission to change anyone's default
carrier for any reason.  Also deny them permission to know anyone's
default carrier, or to know who has *THEM* as a default carrier.

Objection: Carriers have a right to refuse customers, for insufficient
credit among other reasons.

Me: (grumble) They won't take them as a default carrier, but they will
take them as a 10XXX casual caller?  This seems somewhat pointless.
Deadbeats can't dial 5 extra digits?  Ok, if they MUST have this, then
have the customers get a note from the carrier and pass it on to the
local phone company, NOT have the carrier get a note from the customer
and pass it on to the local phone company.
	
>In addition, your proposal would add to the government mandated
>records which *I* would be required to maintain.  Something which is
>less than desirable.

I expect AT&T would immediately say "We'll take anyone".  Others would
probably follow suit, but even if they didn't, all that would be
needed would be an indication that an account had been set up for
those carriers that insist on this.

Southwestern Bell allows you to request that they only honor requests
from you, directly, for carrier changes.  (This should be the
default).  I don't know if it's ever been tested - I suspect they will
not honor my request to "prosecute first and ask questions later"
anyone who tries.  It also takes lots of talking, but they will allow
"null" as a default carrier selection.  (No, this does not cut off all
access to long distance.  That is a different option, and costs $$ per
month.)

						Gordon L. Burditt
						...!texbell!sneaky!gordon

[Moderator's Note: Illinois Bell will also allow 'none' as the default
1+ carrier, meaning one plus anything other than 1-700, 1-800 and
1-900 are intercepted and given re-order tone. Likewise, '00' is
busied out. People with 'none' must dial 10xxx on every LD call.  They will
also completely toll-restrict the line if requested. These days it is
no skin off their nose.  PT]