[comp.dcom.telecom] Calling India: Mixed Experiences

Pushpendra Mohta <pushp@cerf.net> (02/02/90)

India seems to have come up a lot recently as an example of difficult
to call places.

I suppose it really depends *where* you call in India.  In the last
three years I have been calling New Delhi using AT&T, I only remember
two occassions when I had to dial more than once to get a connection.
(The quality of connections [echo, noise] seems to vary a lot though).

On the other hand my ex-roommate who calls a not so well developed
city can hardly hold a connection for more than two minutes, assuming
he can get connected to the correct number in the first place.  Under
Indian conditions antique CrossBar Exchanges actually become
CrossConnect.

Funny thing is when he was experimenting with MCI and could not get
through, a well-meaning MCI rep told him that during peak hours there
was only a * 15 percent * chance that calls to India and Pakistan
would connect through MCI and suggested calling through AT&T!

My problems with AT&T:

* Significantly higher calling rates to India (compared to
neighbouring countries).

* Inaccurate information provided by operators.  (As part of its
recent restructuring of tarrifs, AT&T actually reversed the standard
and economy calling time slots to India!  What was standard became
economy and vice-versa.  Many operators knew not of the change and
advised callers incorrectly resulting in huge surprises in subsequent
bills.)

Pushpendra Mohta