[comp.dcom.telecom] Sprint's Direct Marketing Tactics

john@zygot.ati.com (John Higdon) (02/28/90)

While over at my little office picking up some things, the phone rang.
The caller asked to speak to the "business owner". I said, "You got
him." It was a Sprint salesman who wanted to make sure I knew how much
I could save by using Sprint.

I told him that my office long distance bill was so small that it
would not make any difference. Then he launched into a major diatribe
about how "the reason AT&T failed during the earthquake was due to
their antiquated network." Oh, did AT&T fail during the quake? I was
unaware of that. I told him that I knew that AT&T was doing
considerable network management to assure outgoing calling capability,
but I was unaware that they had "failed".

He told me that, no, indeed, Sprint did a much better job at handling
traffic than AT&T did during the emergency. Then he asked me if I
would rather have my business able to make calls during the next
emergency.  At this point I thanked him for the call and assured him
that during the next quake I would be sure to dial "10333". Then I
hung up!

        John Higdon         |   P. O. Box 7648   |   +1 408 723 1395
    john@zygot.ati.com      | San Jose, CA 95150 |       M o o !