[comp.dcom.telecom] Looking for PBX for Crisis-counseling Center

"Daniel M. Rosenberg" <dmr@csli.stanford.edu> (04/11/90)

Hello,

I work at a crisis/peer-counseling center on campus here, and we
currently pay about $7000 a year for phone service from the
University. It's not only expensive, but inflexible, not all too
feature rich, buggy, and hard to use.

We're thinking of ordering just a set of POTS-like lines (we can't get
PacBell lines, but we can get vanilla lines from the University) and
hooking it up to our own PBX/key system/small switch -- like one of
the Panasonic deals that gets discussed here periodically.

We'd like to be able to dial internal extensions, be able to dial into
the PBX from the outside and get a PBX dial tone, be able to answer
incoming calls from any of the extensions *and use University-provided
features on those calls, such as call-transfer*...

By the way, the University supplies caller-ID to its digital sets.  We
don't really want it :-).

Do you know of any suitable systems? Or, do you know where I can
write/call for such information?

Thanks for any hints you can provide.


# Daniel M. Rosenberg    //  Stanford CSLI  // Eat my opinions, not Stanford's
# dmr@csli.stanford.edu // decwrl!csli!dmr //  dmr%csli@stanford.bitnet