[comp.dcom.telecom] More Comments From a US Sprint Employee

eli@pws.bull.com (Steve Elias) (04/13/90)

[ this is from an anonymous source within US Sprint ]

A few months ago, ATT wiped out more than 50% of ITS TOTAL CUSTOMER
BASE, AND THEY COULDN'T MAKE CALLS FOR A PERIOD OF ABOUT 17 HOURS!!!!!!
SPRINT NEVER DID THAT!!!!!  A MONTH AFTER THAT, ATT DID THE SAME THING
WITH ONE OF THEIR 800 EXCHANGES!

Seriously, how quickly they (those who slam everyone but ATT) forget a
major catastrophe like that!  The fact remains - right now, we are the
only 100% digital fiberoptic network there is PERIOD.  ATT wrote down
losses of >$6billion at the end of 88 for accelerated depreciation of
old equipment for a REASON.  They just are not as great as everyone
thinks!  They have 10 times the money that we do, but if you think
they would have spent it on upgrading their equipment if they weren't
responding to competitive pressure, you're nuts!  Digital technology
has been around for a long time; certainly before Sprint started using
it.  ATT had the opportunity to upgrade to digital technology many
years ago, but they did not.

The fact is, Sprint, MCI, and ATT all offer quality service these
days.  That wasn't always the case.  But the service that you get from
any of these carriers now is much better than the service you would
have gotten from ATT six years ago.  You should thank Sprint, rather
than slamming them, for having the balls to push the modernization of
America's phone system.  And by the way, the probability of you
getting disconnected on a Sprint call is certainly no greater than
getting disconnected on an ATT call.

Also, the long distance calls you make today cost you on average 40%
less than they did six years ago.  Maybe you should ask ATT to give
you the service and higher prices that you had six years ago if that's
what you want.

(Note: The signalling system which ATT was deploying which caused the
crash of 50% of their network has already been deployed at US Sprint
for over a year!)

[ end anonymous message ]

; Steve Elias, eli@spdcc.com.  !! MAIL TO eli@spdcc.com ONLY !!
; 617 932 5598, 508 671 7556, computerfax 508 671 7447, realfax 508 671 7419


[Moderator's Note: I think this person makes some valid comments worth
consideration. What I don't understand is why they felt it had to be
anonymous. Since Steve Elias has assumed responsibility for replies, I
agreed to post it, but Sprint employees should note they are as
welcome to participate here as anyone.   PT]