jeffj@uunet.uu.net (Jeff Jonas) (05/24/90)
I got a FON card with the WD-40 offer. The first bill had a $10 "FON card non-recurring charge". Customer service said that's because I have a stand-alone account. My SECOND bill ALSO had a $10 "FON card non-recurring charge". [non-recurring indeed!] Customer service said that I'd get a $20 credit on my next bill. Let's see if my third bill had the $20 credit and the "free hour".
carols@world.std.com (Carol Springs) (05/27/90)
Jeff Jonas writes: >I got a FON card with the WD-40 offer. The first bill had a $10 "FON >card non-recurring charge". Customer service said that's because I >have a stand-alone account. Now this is fascinating, because when I gave Sprint my work number, I was never asked whether I had an account with US Sprint already. The name in Sprint's records for my home account is "C. Springs." "Carol Springs" works in a different city from the one in which C. Springs lives. In short, Sprint could make a good guess that I was the same person (I may well be the only Springs in area code 617), but if that's what it was using as its criterion for adding the surcharge it seems a little slimy. (Almost as slimy as my ordering the unneeded card in the first place.) I would think that the $10 (now $20) surcharge in my case is more likely to have been due to my having given a business phone number--Sprint certainly knows it's a business number, since I've been getting the business version of its inserts on that account. But I think Patrick gave his work number to Sprint also and never got the surcharge. As I said, never again. Carol Springs carols@world.std.com [Moderator's Note: Actually, I gave Sprint the number of my voicemail box, which is a DID trunk at Central Telephone Company. I have not yet heard if it has been converted to Sprint one-plus yet. :) And, no, I did not get a one-time charge, or a two-time charge either, for that matter. PT]