TELECOM Moderator <telecom@eecs.nwu.edu> (05/29/90)
Walt Disney World is doing something unique late this summer. In
connection with their telephone company subsidiary 'Vista-United
Communications', they are offering a four day seminar at their resort
in Lake Buena Vista, Florida, September 7-10, 1990.
This very detailed program will cover several aspects of
telecommunications and will include an in-depth look at the operations
of Vista-United.
What the seminar includes:
Opening night reception
Breakfast and lunch each day
All instruction and classroom materials
List of all conference participants and presenters
Reference manual of course content
On-site guided tours examining the telecommunication operations at WDW
One-on-one discussions and meetings with Disney telecom people
Closing banquet and Disney extravaganza
A Four-Day general passport good for admission to all parks; all exhibits
One night's admission to Pleasure Island
Free, unlimited use of the WDW transportation system
The topics to be covered during the four day seminar include:
Expanding Your ACD advantage
The Team Approach to Managing Project Installations
Preparing for the Unexpected: Disaster Recovery
Network Management: A Close Look at Disney Telecom Operations
Staying State of the Art
The World of Fiber Optics
Innovations in Technology
Facilities tours will include:
Walt Disney Travel Company, Inc. - the ACD handling traffic there.
Walt Disney World Central Reservations Office - a meeting with the
management of the telecom facilities in the world's largest
central reservations operation. See the ACD there.
Vista-United Telephone Company - a meeting with executives there to
discuss the several components of their operation, including
voicemail, pagers, pay telephones, operator services, cable installation,
network management, and ISDN.
Information Processing - a meeting with executives of the WDW
Master Command Center. A look at the mainframes and other areas of
the computer facilities.
The cost: $995 per person for the four day seminar. This includes
unlimited admission to *everything* in your spare time, as noted
above, including breakfast and lunch daily, and the first and last
night's dinners.
Accomodations: All participants will be housed at the Disney
Contemporary Resort. Rates are $145 - $180 per night, based on single
or double occupancy. Two participants could easily share a room.
Registration and information: Phone 407-363-6620 between 8:30 AM and
5:30 PM Eastern Time. Fax inquiries to 407-363-6636. If you prefer,
you may write to:
Walt Disney Seminar Productions
Post Office Box 10,000
Lake Buena Vista, FL 32830-1000
You may call the above number to receive a complete copy of the
brochure (eight pages) I used to type the excerpts above if you want a
fully detailed schedule of classes, tours and exhibitions in the
seminar.
I think it is safe to say Mickey Mouse is not in charge of telecom and
Goofy does not set the long distance rates at WDW. :) :)
WDW/Vista-United seems to be a very well-run and very technically
complex organization. If you can spare the bucks and the first week
of September, I recommend attending.
PT