jeffj@uunet.uu.net (06/13/90)
New York Telephone has a recorded message system describing their
services. Here's what I gathered from 1-800-EASY-NYT (327-9698) (this
mostly jives with information from the Bell Atlantic IQ services
information line at 800-365-5810).
First - navigate the menu with my touch-tone phone:
menu choices (after entering my area code and exchange)
1 feature instructions
11 custom calling services
11 call forwarding
12 3 way
13 call waiting
14 speed calling 8
15 speed calling 30
12 intellidial
21 call transfer
22 3 way calling
23 call hold
24 call pickup
25 call waiting
26 call forwarding
27 speed dialing
28 dial intercom
14 ring mate
15 phone smart
31 call repeat
32 call trace
33 call return
2 customer service
41 lifeline
42 special services for people with impairments
43 special equipment for people with impairments
44 N.Y.T. CCDC (communication center for disabled customers)
45 NY relay service for hearing & speech impaired
46 blocking
47 silverline
48 money saving tips
49 more money saving tips
* help
55 return to main menu
66 order the service
What I heard
31 -> *66 activates repeat call (retry last number dialed)
*86 disables that
32 -> *57 activates call trace
33 -> *69 activates call return (retry last number that called me)
*89 disables that
44 -> numbers to call for customer service
In NYC and Long Island: 212-395-2400
New York State: 800-482-9020
New York State TDD: 800-342-4181
45 -> A person relays voice/TDD at no additional charge.
This is WITHIN New York State only.
What about calls in/out of New York State?
The operator said the originator should call information for
the relay service. This is a service of AT&T, and is currently
not allowed to call across states.
800-421-1220 voice
800-662-1220 TDD
The AT&T newsline (800 2ATT NOW) for Friday June 8 mentioned
that the (Chicago) Illinois relay center opens June 10.
It is the 4th, others being in
New York, Alabama and California.
46 -> restrict outgoing calls to pay services
exchanges 540, 550, 970, 970
area codes 700, 900
This service is free of charge.
14 -> ring mate allows you to add 1-2 additional numbers, each with
a unique ring pattern (and call waiting beep)
my questions:
Do you enter the # after the 74 or 75?
These instructions don't say so (but the following ones do),
and the operator at the New York business number
800-942-1212 said that her card does not mention the #.
I called the Bell Atlantic IQ services information line at
800-365-5810. It describes many of the advanced services, and even
gives the actual tones you hear. It's a touchtone activated
recording, and you may dial ahead. The menu is:
level 1:
1 for Washington DC
2 for NJ, Maryland, Virginia, West Virginia
3 for Pennsylvania, Delaware
# to back up
* to start again
(the difference is that some features like Caller-ID are not
available in all areas, so their description is suppressed)
for selection 2 (NJ):
level 2: level 3:
1 1 call waiting
2 ident-a-ring
3 3 way calling
4 caller i.d.
2 1 speed calling
1 for 8 number memory
2 for 30 number memory
2 repeat call
3 return call
4 priority call
3 1 call forwarding
2 select forwarding
3 call block
4 call trace
IQ service codes (this is probably on a card that you get when
ordering the advanced services)
*57 call trace
*60 start call block list management
*61 priority call list management
*63 select forwarding list management
*66 activate repeat call (retry last number for 30 minutes)
*69 activate return call (call last person who called you)
*70 tone block (prevent call waiting tone, useful for data calls)
*80 deactivate call block
*81 deactivate priority call
*83 deactivate select forwarding
*86 deactivate repeat call
*89 deactivate return call
n# speed dial (n=2 to 9)
nn# speed dial (nn=20-49)
72# activate call forwarding
73# deactivate call forwarding
74# set speed dialing (8 numbers)
75# set speed dialing (30 numbers)
You do not need to subscribe to call trace to use it.
I forgot the prefix code for rotary phones.