[comp.dcom.telecom] Infoworld, AT&T and Rumor Squelching

TK0JUT2%NIU.BITNET@uicvm.uic.edu (06/26/90)

Many of us are still seething about the Infoworld blurb in "Notes from
the Field." I have also received an inquiry about a newstory
apparently reporting a recent press release in which AT&T is now
claiming that hackers, not sofware, was responsible for the January
long distance crash.

I called a number of AT&T sources in the past few days. The most
authoritative was Gary Morgenstern from the New Jersey public
relations office, who has handled all the information regarding the
crash of AT&T long distance service in January.  He re-affirmed that
the problem was caused by an error in the source code, the problem was
replicated in the labratory, they fixed it, and it was replaced and
working fine. He indicated that neither he nor anybody else from AT&T
ever claimed that hackers were responsible.

So: contrary to rumors that have come to us, there has been no press
release put out, and AT&T stands unequivocally behind their statement.

It also seems that Robert Cringely's account was inaccurate in many
respects.  First, the crash occured in January, not February; second,
neither the LoD nor any other hacker was involved in the LD breakdown;
third, the attempt to link LoD to the theft of sourcecode belies the
facts in the Len Rose and other cases; fourth, the LD crash occured
this year, but the Secret Service began their investigation two years
ago (minor sequential gap here); Finally, the attempt to link both the
unix source code and the publication of the E911 glossary belies the
facts available from all sides of the issue.

It's one thing to print a "rumor" column in which people can freely
provide information without fear of retaliation. But when rumors fly
in the face of existing facts readily checked, and when defendants may
be forced to respond to irresponsible rumors, the purpose of such a
column as Infoworld's should be challenged.