[comp.dcom.telecom] Mysterious Disconnection

rpw3%rigden.wpd@sgi.com (Rob Warnock) (06/30/90)

A mysterious thing happened to me a couple of days ago. I woke up to
discover my primary home telephone was dead -- no battery voltage. (My
modem line was still o.k.) After checking to make sure I'd paid my
bill (!), I called repair service.

[From the old-Telco-habits-die-hard file: Them: "What time will
someone be home to let the repair person into the house?" Me: "I've
checked at the demarc and there's no dial tone and no battery
voltage." Them: "<pause> Oh. Okay. Is there a number where we can we
call you to let you know when we've fixed it?"  Me: "<my mobile
number>."]

About an hour later I get a call on the mobile. It's the repairman,
who says it's all fixed. Now here's the strange thing. He says that
out on the pole the "jumper" [didn't say whether it was a bridging
clip or a real pair of wires] was missing! Just gone. Not there. He
declined to provide any speculation as to how such a thing had
happened.

My question: Do such things happen often? I can understand the horror
stories I've heard about pair-starved apartment buildings in downtown
Chicago or New York, but this is in a medium-low-density
"single-family dwelling" neighborhood 25 miles away from a "real"
city. (O.k., San Mateo's a city, but it's not San Francisco or San
Jose. It's not even Palo Alto!) I have a 6-pair drop cable to the
house (of which only two happen to be live these days).

Is this likely to have been an installer's random goof? ... or some
sort of vandalism? ... or a prelude to a burglary?

Just paranoid I guess.


Rob Warnock, MS-9U/510		rpw3@sgi.com		rpw3@pei.com
Silicon Graphics, Inc.		(415)335-1673		Protocol Engines, Inc.
2011 N. Shoreline Blvd.
Mountain View, CA  94039-7311


[Moderator's Note: Is it possible it was somehow loose / not properly
attached and eventually worked its way off and fell to the ground?
Have you noticed any difference in the behavior (or lack of it) in the
other pairs which you say are not currently active coming from the
pole? I would attribute it to error.  PT]