[comp.dcom.telecom] My Trip to Kansas

telecom@eecs.nwu.edu (TELECOM Moderator) (07/09/90)

My trip earlier this week to the land of Ah's went off mostly without
a hitch, although my cellular phone from Radio Shack (CT-301) with
service from Ameritech gave me some hassles.

From Chicago going down I-55 we have Ameritech here at home and again
in the Springfield, IL area. Some other small cell carrier comes in
further downstate, which I belive is Contel Cellular, which is a
division of some other cell carrier.  Shortly before St. Louis.
Southestern Bell came in, then Missouri was served in a sketchy way by
United States Cellular over much of Route 54.

The trouble is, I could make no outgoing calls (or receive incoming
calls via Ameritech's 'follow me' roaming feature) on the way down. It
seems even tough I told Ameritech earlier in the week to turn on the
'Fast Track Follow Me Roaming' feature (which they did), since this
was my first trip out of town with the cell phone, for some reason
Ameritech got paranoid when they picked up my signal from central
Illinois instead of Chicago ... so ... they cut me off immediatly.

Being the Fourth of July, there was no one in their office to complain
to, but Thursday morning, July 5 I was on their 800 numbber at 9 AM
sharp to raise cain. I got a call back an hour or so later from a man
who apologized and said I had inadvertently been placed on the
'abandoned listing'. On the way back everything worked fine, except
that on a few occasions when between carrier areas, the roaming light
(as opposed to 'no service' light) would come on, leading me to
believe there was service at that point when there was not.


Patrick Townson

doug@letni.lonestar.org (Doug Davis) (07/10/90)

In article <9507@accuvax.nwu.edu> TELECOM Moderator writes:

>On the way back everything worked fine, except
>that on a few occasions when between carrier areas, the roaming light
>(as opposed to 'no service' light) would come on, leading me to
>believe there was service at that point when there was not.

This is usually due to a phone being programmed to scan the b and a
carriers, sometimes they mistakenly lock on a (insert opposing
carrier)'s signal and roam to it.  The solution is to program your
phone to only scan the correct ( b [wireline] or a [non-wireline] )
carrier for whomever you have a roaming agreement with.

Also sometimes on the CT-301 (and all the other phones made by Mobira)
a close proximity tower of the other carrier will cause your phone to
roam on it, if that tower overpowers the correct carrier for your
phone.

On most phones this is a user option and can be changed "on the fly"
without going into program mode.


Doug Davis/4409 Sarazen/Mesquite Texas, 75150/214-270-9226
{texsun|lawnet|texbell}!letni!doug or doug@letni.lonestar.org

rpw3%rigden.wpd@sgi.com (Rob Warnock) (07/11/90)

In article <9537@accuvax.nwu.edu> doug@letni.lonestar.org (Doug Davis)
writes:

| >On the way back everything worked fine, except...  the roaming light
| >(as opposed to 'no service' light) would come on...

| This is usually due to a phone being programmed to scan the b and a
| carriers, sometimes they mistakenly lock on a (insert opposing carrier)'s
| signal and roam to it.  The solution is to program your phone...
| On most phones this is a user option and can be changed "on the fly"
| without going into program mode.

On the CT-301 this is done with <SEL>"1", then pushing "1" to rotate
among:

  A - "A" system only
  B - "B" system only
  H - your "home" system (whichever of A or B your basic service is with)
  S - scan for best signal

They do warn you quite explicitly in the CT-301 User's Guide that "S"
may sometimes lock onto the "wrong" system.

By the way, I use this all the time to temporarily slide over to the
"B" system here (GTE Mobilnet) to call "*227" ("*CBS"), the "KCBS
Cellular Phone Force" (traffic spotter) number. It's supposed to be a
free call, and indeed I haven't been charged yet, even both the
"NON-HOME" + "ROAM" indicators come on.  (The "A" system, PacTel
Mobile, has "*KGO81", but I listen to KCBS, not KGO.)  ["Oh", not
"zero". -----^ Blettch!]

Does anyone have an example where calling a "free" "*xxx" number
resulted in charges to a roamer?


Rob Warnock, MS-9U/510	 	rpw3@sgi.com		rpw3@pei.com
Silicon Graphics, Inc.		(415)335-1673		Protocol Engines, Inc.
2011 N. Shoreline Blvd.
Mountain View, CA  94039-7311