paha@uhura.cc.rochester.edu (Philip Harriman) (07/26/90)
Executive summary: I am looking for help with auto-answer programs (such as Procomm Plus's host mode, Carbon Copy, etc.) working with a ROLM data network. I have learned of a disk from ROLM, Model #43096A, which contains a patch to fix the problems I am experiencing, and I am trying to get this disk from ROLM. While I wait (rather impatiently), I'd like to hear from others who might have experienced this problem, any solutions they have found, and a copy of the patch. Background: Here at the University of Rochester we have a ROLM digital voice and data telephone system. While the switch-over from our old analog telephone system to the ROLM switch was being planned, we were all told that our analog modems would no longer work, but that the ROLM switch would be better, including outbound and inbound modem service. ROLM was installed, but things are not all great. We have experienced problems with auto-answer telecommunications packages, like Procomm Plus's host mode and Carbon Copy, which have the ability to answer an incoming call. These packages expect to find a Hayes-compatible modem sitting at their COM port, not a ROLM switch. When I put Procomm Plus into host mode, it sets DTR high. This has the effect of getting the attention of the ROLM switch, which responds with its prompt, "CALL, DISPLAY, OR MODIFY ?" This is interpreted by Procomm as someone trying to log in, and mass confusion results. Request: We would really like to be able to dial into our PCs, either from other offices on campus or from off-campus using the in-bound modem pool. As mentioned above, I am waiting for a patch disk from ROLM which claims to fix this problem. I was wondering if anyone out there has experienced similar problems, has found a solution, and could possibly send me the patch (I have low hopes of getting it through other channels). Please send email direct to me; I will summarize to the net. Thanks! Phil Harriman Coordinator of IBM PC Consulting University of Rochester paha@db1.cc.rochester.edu (Internet) PAHA@UORDBV (BITNET)