[comp.dcom.telecom] Panasonic KX-T3900 Revisited

ken@sharkey.cc.umich.edu> (07/27/90)

Some of you may recall my problems with a Panasonic cordless phone. I
really liked the features and range of the unit, but it had two
problems:

  1) Certain digits would not break dialtone (in tone mode), when
     dialed from the remote unit.

  2) The base would revert to tone mode by itself, even though it
     was programmed to operate in pulse mode, after a few days.

Seeing that I was going to be on vacation for a few weeks, I decided
to send the unit in to Panasonic for repairs along with a detailed
letter explaining what was wrong. I returned home today to find the
unit waiting for me.

I did not have high expectations after I read the techs' service
report.  He "cleaned contacts" and "replaced battery". I assume there
is a non user serviceable battery in the base.

In any case, the phone works fine now.


Ken Jongsma                                  ken@wybbs.mi.org
Smiths Industries                            ken%wybbs@sharkey.umich.edu
Grand Rapids, Michigan                       ..sharkey.cc.umich.edu!wybbs!ken