ie09@vaxb.acs.unt.edu (07/20/90)
While up at North Texas this weekend, I needed have my phone ring, So
I entered the ringback number (971 3#) But this time after I entered
971, I got a message that said:
"Terradine Fortel System..... Enter ID code"
WHAT is THAT?
lawrence@cs.ucla.edu (Lawrence Roney) (07/26/90)
GTE in our area now has the voice response FORTEL system. It is a rather neat piece of equipment that seems to do much of the work that the testboard operators of the past used to do. When installers or repair people come out, they often use the system. I have seen it do the following: -- Tell distance in 1/10th of a mile to our demarcation point. -- Check for ringers on the line and read back the number found. -- Produce a tracer tone on the line. -- Ring the line. One installer told me that they were supposed to login to FORTEL and test any new lines. A report was generated at the CO that confirmed that they did the job correctly. Lawrence Roney - Santa Monica College Telecommunications Department N6YFN 1900 Pico Blvd., Santa Monica, CA 90405-1628 Mail UUCP: uunet!ucla-cs!smcnet!lawrence Internet: lawrence@smc.edu
Julian Macassey <julian@bongo.uucp> (08/01/90)
In article <10157@accuvax.nwu.edu>, ucla-cs!smcnet.smc.edu! lawrence@cs.ucla.edu (Lawrence Roney) writes: > GTE in our area now has the voice response FORTEL system. It is a > rather neat piece of equipment that seems to do much of the work that > the testboard operators of the past used to do. When installers or > repair people come out, they often use the system. I have seen it do > the following: Here is a response from my GTE mole re FORTEL: Fred speaks out about FORTEL..... Actually FORTEL can do as much as the old manned test board position but do it a lot faster and more accurately. Being a computerized test facility it is available 24 hrs and can rapidly switch from call to call. NO specialized test equipment is required, any standard touch tone phone will do. The voice response is in simple English and no interpretaion is necessary. Anyone could use and understand the system (although it is restricted to use by GTE employees only). There is much that FORTEL does, you mentioned a few examples: >> -- Tell distance in 1/10th of a mile to our demarcation point. >> -- Check for ringers on the line and read back the number found. >> -- Produce a tracer tone on the line. >> -- Ring the line. But it does much more than that. It runs a full diagnostic on the line, checking for: -- High resistance shorts on the loop, -- Foreign voltage present on the line, -- Unbalanced lines, -- Open tip or ring, -- Crossed tip or ring -- Proper capacitance, -- Proper siganlling states (i.e. on-hook, off-hook, maintainence busy, customer busy) -- and much, much, more FYI, the FORTEL reporting system is not only used by GTE for new installations but for all residential trouble reports as well. This not only provides proof that the line has been repaired and is funtioning properly but also provides an automatic time accounting for the individual repairman in the field. Yes, FORTEL for the most part has replaced the majority of manned test positions and is a shining example of how a properly designed computer system can do a simple, repetitive job faster and far better than a live person. Julian Macassey, n6are julian@bongo.info.com ucla-an!denwa!bongo!julian N6ARE@K6IYK (Packet Radio) n6are.ampr.org [44.16.0.81] voice (213) 653-4495
bob%uiucuxc@uunet.uu.net> (08/05/90)
That should be spelled, "Teradyne 4-Tel." Bob Breum 1701 Missouri Avenue Sanford, FL 32771-9722 USA +1 407 322-2002