[comp.dcom.telecom] Phone/Fax Switchbox -- Do They Work?

"Christopher J. Pikus" <cjp%megatek.UUCP@ucsd.edu> (07/29/90)

	I've been considering getting a fax machine for home use but
am hesitant to connect it to my primary residence line. Mainly How do
I prevent the FAX machine from answering calls meant for myself while
receiving data calls.

	Since I am away alot, I would hope my answering machine will
continue to intercept all the calls from humans but that the fax
machine would get its due too.
	
	Now, I have seen these phone/fax switchboxes that allegedly do
this but I'm not sure how it is done. So my question is: how does such
a critter work? My only theory is that the originating fax machine
sends a pilot tone to signal the answering machine (or switchbox) that
a fax transmission is coming in.

	Does anyone know how (or if) these things work? Does anyone
use one? Will it solve my problem? If not what will? (besides getting
another line).


Regards,
Christopher J. Pikus,               Megatek Corp.
INTERNET:     cjp@megatek.uucp      San Diego, CA
UUCP:         ...!uunet!megatek!cjp

trebor@uunet.uu.net (Robert J Woodhead) (07/30/90)

cjp%megatek.UUCP@ucsd.edu (Christopher J. Pikus) writes:


>	I've been considering getting a fax machine for home use but
>am hesitant to connect it to my primary residence line. Mainly How do
>I prevent the FAX machine from answering calls meant for myself while
>receiving data calls.

In Japan, where there are many fax machines, there is apparently a
nifty answering machine that also lets you connect a fax machine to
it.  What you end up with is something like this:

[The Phone Company]<-->[Your Phone]<-->[Answering machine]<-->[Your Fax]

When you answer the phone and hear the dulcet tones of a fax machine,
you just push the button on your fax machine and the fax's talk to
each other.  When the answering machine picks up the phone, it starts
with the outgoing message, and records an answer, but if it hears fax
tones it shuts down and sends them on to the fax machine.

To handle manual fax calls, you leave instructions ("Start your fax
machine now") in your outgoing message.

Note : I have never actually seen one of these, but have sent faxes to
numbers in Japan that have them (imagine my surprise the first time,
when a fax number starts talking to me in Japanese [my Japanese is
rudimentary, unfortunately]).  I'll be in Japan in September, and will
check them out then.


Robert J Woodhead, Biar Games, Inc.  !uunet!biar!trebor trebor@biar.UUCP

mikes@uunet.uu.net (mike spann) (07/31/90)

In article <10225@accuvax.nwu.edu> cjp%megatek.UUCP@ucsd.edu
(Christopher J. Pikus) writes:

>	I've been considering getting a fax machine for home use but
>am hesitant to connect it to my primary residence line. Mainly How do
>I prevent the FAX machine from answering calls meant for myself while
>receiving data calls.

>	Now, I have seen these phone/fax switchboxes that allegedly do
>this but I'm not sure how it is done. So my question is: how does such
>a critter work? My only theory is that the originating fax machine
>sends a pilot tone to signal the answering machine (or switchbox) that
>a fax transmission is coming in.

I have seen two common types phone/fax switch boxes.  

One uses a voice prompt and requires the caller to enter a touch tone
digit to get the answer machine/fax and will get the fax/answering
machine otherwise.  This works ok if all your friends have touch tone
and you have the default be to the fax machine.

The other box (and the one I would select) uses the little known fact
that audio energy is carried down the phone line when the phone is
ringing.  (This is commonly known to thiefs who sometimes talk to each
other without answering the phone).  An automatic fax machine sends a
calling tone every three seconds while waiting for the phone to be
answered.  The phone/fax switch box listens on the line for this
'calling tone' and routes the call to the fax machine if one is heard.
The box never answers the phone which I consider an advantage.  This
way you can have a real-live phone the voice connection and a fax
machine on the other.  People don't have to pay to call when you
aren't home.  (I personally hate answering machines..)

The disadvantage of this approach is that manually dialed faxes and
some older fax machines do not send the calling tone and will not be
properly routed to the fax machine.  Fortunately, in practice, very
few people 'manually' dial numbers.  They place the paper in the fax
machine, press the buttons and let the machine do the work.


Michael Spann 
Voice:  +1-408-744-1430			Fax:    +1-408-744-1549
UUCP:   ...!uunet!gammafax!mikes   	CIS:    73747,441

Bill Huttig <la063249@zach.fit.edu> (07/31/90)

Then there is the option of getting the multi-pattern ringing service
from you phone co. (Some common names for it are RingMaster, Smart
Ring, RingMate....etc). There are several different companies that
offer a device that you plug into your phone line that splits the line
into multi-line two to four.  On each call the box detects which ring
pattern was used and send the calls to the proper line ... That way
you fax will have its own phone number. In Southern Bell (FL) it costs
3.95/month for one additional number and 5.95/month for two.


Bill

PCI@cup.portal.com (08/01/90)

I recommend the use of a Ring Rite by CMP inc *IF* you can get a
distinctive ring on a second number from your telephone company.  I am
using this very successfuly in Hawaii with HawTel Smart Ring service.

You have three dip switches that you set to pass the desired ring to
the device (fax, modem, answering machine, telephone etc) and it
blocks all other rings.  You pay the phone company a small charge of
$5-$8 a month for the second number on the same line and you then can
route the calls based upon the dialed number.

CMP is in Broomfield CO or send me an E-Mail if you need further
information.
 

Robert Kelley           Internet:   PCI@CUP.PORTAL.COM
PCI Communications Inc. EasyLink:   62958477          
(808) 599-4724          OnTyme:     INTL.PCI/KELLEY   
FAX (808) 733-2011      SprintMail: RFKELLEY          
SnailMail: 1103 9th Ave, Suite 245, Honolulu HI, 96816

Dave Levenson <dave%westmark@uunet.uu.net> (08/01/90)

In article <10235@accuvax.nwu.edu>, gammafax!mikes@uunet.uu.net (mike
spann) writes:

> The other box (and the one I would select) uses the little known fact
> that audio energy is carried down the phone line when the phone is
> ringing.  (This is commonly known to thiefs who sometimes talk to each
> other without answering the phone).  An automatic fax machine sends a
> calling tone every three seconds while waiting for the phone to be
> answered.  The phone/fax switch box listens on the line for this

I thought the phone/fax switch box answers and then listens for audio
from a calling fax machine.  If it depends upon the audio sent between
rings before answering, then it will only work on the now mostly-
obsolete crossbar and step-by-step central offices.  The 1ESS, 1AESS,
and 5ESS local central office switches do not pass any audio before
they receive answer supervision.


Dave Levenson		Voice: 908 647 0900  Fax: 908 647 6857
Westmark, Inc.		UUCP: {uunet | rutgers | att}!westmark!dave
Warren, NJ, USA		AT&T Mail: !westmark!dave

john@bovine.ati.com (John Higdon) (08/01/90)

Bill Huttig <la063249@zach.fit.edu> writes:

> Then there is the option of getting the multi-pattern ringing service
> from you phone co. (Some common names for it are RingMaster, Smart
> Ring, RingMate....etc).

Anyone remember party lines? You know, one pair of wires serving
multiple subscribers with different phone numbers -- useful when pair
availability is limited. Bet you thought they were a thing of the
past.

Now the telcos have found a way to bring them back and sell both
halves (or all four quarters) to the same subscriber! Talk about your
simulated facilities! Well, it IS cheaper than having multiple lines,
but much less useful. But the telco sure cleans up.


        John Higdon         |   P. O. Box 7648   |   +1 408 723 1395
    john@bovine.ati.com     | San Jose, CA 95150 |       M o o !

Ken Abrams <kabra437@pallas.athenanet.com> (08/05/90)

In article <10235@accuvax.nwu.edu> mike spann <gammafax!mikes@
uunet.uu.net> writes:

>In article <10225@accuvax.nwu.edu> cjp%megatek.UUCP@ucsd.edu
>(Christopher J. Pikus) writes:

>The other box (and the one I would select) uses the little known fact
>that audio energy is carried down the phone line when the phone is
>ringing.  (This is commonly known to thiefs who sometimes talk to each
>other without answering the phone).  An automatic fax machine sends a
>calling tone every three seconds while waiting for the phone to be
>answered.  The phone/fax switch box listens on the line for this
>'calling tone' and routes the call to the fax machine if one is heard.
>The box never answers the phone which I consider an advantage.  This
  
Another urban myth bites the dust.  This is a "little known fact"
because it is NOT a fact, ie. not true.  Maybe that needs a little
qualification.  If you live in the rain forrest in Africa and are
still using something like tin cans and string and calling it a phone,
then maybe you have a case to make.  It's also possible that some PBX
systems might exhibit this strange behavior (don't know, I never
worked on them animals).  If, on the other hand, you are talking about
REAL phone systems like the ones used by modern telcos to call across
town or across the country, what you said above just plain and simply
is not the case.  There is no physical or electrical path between the
calling and called party until the phone is answered, none, zip,
zilch.  This path did exist in some of the older vintage Step-by-Step
switches but not in anything newer than that.  Wake up and join the
20th Century.


Ken Abrams                     uunet!pallas!kabra437
Illinois Bell                  kabra437@athenanet.com
Springfield                    (voice) 217-753-7965

tad@beaver.cs.washington.edu> (08/07/90)

In article <10235@accuvax.nwu.edu>, gammafax!mikes@uunet.uu.net (mike
spann) writes:

> One uses a voice prompt and requires the caller to enter a touch tone
> digit to get the answer machine/fax and will get the fax/answering
> machine otherwise.  This works ok if all your friends have touch tone

> The other box (and the one I would select) uses the little known fact
> that audio energy is carried down the phone line when the phone is
> ringing.  (This is commonly known to thiefs who sometimes talk to each
> other without answering the phone).

I don't think so!  This used to be the case with SxS and maybe XBar
switches, but I don't think modern ESS type switches do this.

> An automatic fax machine sends a
> calling tone every three seconds while waiting for the phone to be
> answered.  The phone/fax switch box listens on the line for this
> 'calling tone' and routes the call to the fax machine if one is heard.

Unless I am mistaken, the box answers the phone, listening for a tone.
This sounds clumsy to the calling party.

The best solution is to use one of the boxes that switch based on
ringing cadence.  This works with telco provided distinctive ringing,
where a second phone number is assigned to one line.

    
Tad Cook   Seattle, WA  Packet: KT7H @ N7HFZ.WA.USA.NA  Phone: 206/527-4089 
MCI Mail: 3288544       Telex: 6503288544 MCI UW  
USENET:...uw-beaver!sumax!amc-gw!ssc!tad   or, tad@ssc.UUCP