al@uunet.uu.net (Al Donaldson) (08/09/90)
Last month I lost dial-tone on my personal phone (PacTel two-line), so
I take it outside and plug it into the service jack and it still
doesn't work, so I figure the line is bad and call C&P. Heaven knows
I've had several problems over the last three months with the two
business lines that come into my house, and all of them were due to
C&P line problems instead of my equipment.
The maintenance guy shows up, plugs his headset into the jack, finds
dial tone, tells me that my phone is fried ("those two-line phones do
that all the time..."), and charges me $46.
So I call C&P today and ask them to reverse the charge because of past
experience with my business lines (I know, it's kind of weak...) The
lady checked with her supervisor, and after about five minutes and
confirmation of my two business numbers she came back and told me that
they were going to remove the charge.
Lessons:
#1--When your phone dies, take a DIFFERENT phone outside to check
your service jack.
#2--Be persistent. :-)
Questions:
#1--I've had two of these damn PacTel FE 5300 phones go bad, one
was bad when I bought it and this one went bad after a year.
Is it even worth trying to get this one repaired?
#2--If so, does anyone have a phone number?
#3--If not, should I avoid 2-line phones in general when I buy
a replacement?
AlJordan Hayes <jordan@morgan.com> (08/24/90)
I have had Panasonic three-line phones (3170?) that I got for $169. Your mileage may vary since I live in NYC and I also am a good haggler ;-). They have conference, hold, speakerphone, 50 programmable numbers, good feel, wall or desk, music-on-hold jack (sub-miniature, pretty cool), automatic outgoing line hunter, three input jacks for folks who can't get an RJ-25 out of the phone company or Rat Shack, although the first jack also accepts an RJ-25 with all three lines on it. I treat it like a sick dog and it has never given me a problem. I even have a *really* clumsy girlfriend who seems to drag one of them (I have three) off the four-foot-high table it sits on to crash down onto the floor once per week. jordan
Jack.Winslade@f666.n285.z1.fidonet.org (Jack Winslade) (08/26/90)
In a message of <23 Aug 90 20:00:10>, Jordan Hayes writes: > I have had Panasonic three-line phones (3170?) that I got for $169. > ... > They have conference, hold, speakerphone, 50 programmable Do you (or anyone) know for sure if they have a 'real' conference facility (bridged, amplified, equalized, etc.) or do they just do some kind of funky parallel or transformer coupling of the lines, which results in the end parties having to shout in order to be heard by each other over the line loss ?? Thanks. Good Day! JSW [1:285/666@fidonet] DRBBS Technical BBS, Omaha (1:285/666) --- Through FidoNet gateway node 1:16/390 Jack.Winslade@f666.n285.z1.fidonet.org