[comp.dcom.telecom] Fraudulent Use of Collect and/or Person-to-Person Calls

covert@covert.enet.dec.com (John R. Covert 27-Aug-1990 1044) (08/27/90)

AT&T Security is deadly serious about catching and prosecuting serious
violators of its tariffs (which, in the case of fraud, tend to be
backed up by federal and state law).  In particular, w.r.t. collect
calls, old tariffs (1974) that I have state:

	"Abuse or fraudulent use of service includes the placing or
	acceptance of a call by a subscriber, his agent, employee or
	representative, in response to an uncompleted long distance
	call, which was not completed in order to transmit or receive
	intelligence without the payment of the applicable message toll
	charge."

This means that both parties can be charged in cases where a collect
or person-to-person call is made for fraudulent purposes.  If someone
calls you person-to-person collect, and leaves a callback, you (in
theory) must call back via the operator number given in the callback
message, which guarantees that the call ends up billed at the full
rate, not the dial rate.

In 1969 I visited the offices of Telephone Company Security to settle
a small matter of accused (but not committed) fraud.  I had been
calling NPA 555-1212 and whistling it off, then listening to the
failure recording, in order to determine what the first routing point
was for each principal city in the U.S.  Since this is the first step
in the blue-box procedure, security demanded that I explain what was
going on, which I did.

While there, I was shown a box of operator tickets.  Security had been
sorting through all uncompleted calls looking for patterns, like
trucking companies getting person-to-person calls and telling the
caller that the called person had gone to city x.  Truckers were
calling for themselves, and the city was a coded message.

With the automated system, fraud will be even easier to prove -- there
is a recorded record of the fraudulent message in the callers own
voice!

Don't try it.


john