gil@limbic.ssdl.com (Gil Kloepfer Jr.) (09/13/90)
After some billing disputes with AT&T and my ex-local phone company (I recently moved to Texas), I now know the plus side to getting bills from separate companies, as opposed to getting all phone bills from all companies put on one generic TELEPHONE bill. A representative from AT&T (who, after dealing with several less-than- competent people, did give me "excellent service") gave me the address that people can write to if they would like to see a service that AT&T doesn't provide. A suitable letter for the latest discussion might mention how settling disputes in billing is easier when a separate bill comes from each company. For those who would like to write to AT&T to make suggestions about this, or some other, topic, the person to write to is: Mr. D. Burgess AT&T Sales VP -- Consumer Operations 5 Wood Hollow Rd., Room S07 Parsippany, NJ 07054 I was told that Mr. Burgess has helped to effect many of the positive changes that AT&T has provided. I was encouraged to pass this information along so that AT&T can provide the type of service that people want. As always, I have no affiliation with AT&T, I'm just a normally satisfied customer who wasn't for a short time. Gil Kloepfer, Jr. gil@limbic.ssdl.com ...!ames!limbic!gil Southwest Systems Development Labs (Div of ICUS) Houston, Texas