[comp.dcom.telecom] Slamming

DLynn.El_Segundo@xerox.com (09/25/90)

Just so everyone doesn't get the idea that MCI is the only bad guy and
AT&T is the good guy, I have to tell you my story...

A few years ago, when my area first got a choice of long distance
carrier on 1+ dialing, I signed up for Allnet.  I have been reasonably
happy with them since.  However, AT&T apparently decided that all
those people who left when given the choice couldn't still be happy,
and so it appears that AT&T called all such people in my area some
months after the choice was first given.  They invited me back into
the AT&T fold.  I said, No Way (though I occasionally use them with
10ATT), and guess who slammed me.  At least AT&T had the courtesy to
send me a nice little note how happy they were to have me back just
before getting Pac Tel (local carrier) to switch me.  They got a nasty
note back from me and they soon straightened it out without cost to
me, but they (or their hired telemarketers) had slammed me.

I have bad-experience stories on MCI, Allnet, General Tel, and Pac Tel
too, but at least none of those slammed me.


Don Lynn