rich@pro-exchange.cts.com (Rich Sims) (10/07/90)
In-Reply-To: message from brian@ucsd.edu I recently had occasion to call a company with a voice menu arrangement and it was interesting to note that callers were given the choice of remaining on a silent (except for occasional break-ins with a recorded announcement) line or choosing music on hold. An eminently civilised solution, in my opinion. (I chose silence!) I won't even comment on what I think of the level of complexity some outfits have managed to build into their voice menu systems, though! :-)