[comp.dcom.telecom] Automated Computer Calls

hnewstrom@x102c.harris-atd.com (Harvey Newstrom) (10/11/90)

Every couple of weeks I get a telephone call with a recorded message
from Patrick Air Force Base "...reminding you of your impending
appointment tomorrow.  If you are unable to make your appointment..."
The problem is, I am not associated with Patrick AFB in any way.

It gives me an electronic menu to get an operator, but usually no one
answers.  It also gives a number to call to manually make an
appointment, but when I call that number, I get a recording telling me
to call the automated number.

I finally got an operator when I went through the menu.  She had no
idea how to fix the problem, but told me where the recording was
coming from so I could call that office directly.  When I called that
office, they had no idea how to fix it, but gave me the number of the
operator who does that.  It was the the first operator who had no idea
how to fix it.  I told both parties to find someone and fix it,
because it is not my problem.

I am waiting to see if the problem goes away.


Harvey Newstrom      hnewstrom@x102c.ess.harris.com       uunet!x102c!hnewstrom
(407)727-5176  FAX:(407)727-5118   P.O.Box 37; M/S 15/8873; Melbourne, FL 32902