DREUBEN@eagle.wesleyan.edu) (DOUGLAS SCOTT REUBEN) (10/15/90)
Hi- I heard from a GTE rep. on Friday (who actually called me to apologize for the problems I've been having!), who left me a message on my voicemail in response to my inquiries about excessive delays with Follow Me Roaming. She said that many of the "dead period" delays in activations, from 12AM to sometimes as late as 3AM (ET), were due to a heavy system load that the FMR system was unable to handle. She said that they were aware of the problem, and have received numerous calls about this, indirectly, from customers who were missing calls because of this. I was told that they are working on it, and that I should notice a change for the better soon. I've noticed recently that the "dead period" hasn't been so bad at all. On Friday night (actually Sat. AM), I activated FMR at 12:20AM, and within 4 minutes it was working fine, and lasted the whole day. (IE, I didn't just happen to catch it at the "end" of the daily cycle.) So hopefully this was due to some progress being made at GTE/FMR rather than due to a low weekend user load. I'll call back on Monday to talk to the GTE rep. in more detail... Doug dreuben@eagle.wesleyan.edu dreuben@wesleyan.bitnet P.S. If anyone else has noticed a change, either better or worse, please let me know so I can (hopefully) bring this to the attention of the FMR people now that they seem to be interested!