[comp.dcom.telecom] Massive Service Outage in Northern Illinois!

telecom@eecs.nwu.edu (TELECOM Moderator) (10/17/90)

Michael Glodek must feel like a million dollars today. He's the
landscaper who was building a new lawn for a home at 3521 Madison
Avenue in Oak Brook, IL on Monday morning when his digging machine
uprooted what Illinois Bell termed a 'very major, very important' part
of their interoffice network covering northern Illinois.

Glodek said, "I didn't do a JULIE because no one said there were any
lines in the immediate vicinity." JULIE is the organization which
keeps track of underground telephone and electric cables, plus water
and gas pipelines in northern Illinois. A spokesperson for Illinois
Bell retorted that "Every contractor is to do a JULIE before they
start work, and he knew it as well as anyone..."

Glodek said his machine 'snagged something down there', but he thought
it must have been part of an old septic tank system which was common
in that area many years ago ... so he decided to 'dig right in and
root it out ...' and in the process he literally severed several
thousand conversations then in progress on the fiber optic cable. 

Folks at IBT found out about it instantly, of course, but finding out
*where* the problem was located was another matter. Some frantic
employees of Illinois Bell set out in various directions looking for
trouble. But as in May, 1988 after the Great Fire, their cellular
phones were dead also, since the cable which had been cut served both
Cellular One and Ameritech here. Using two-way radios, the employees
began coordinating their search. Once the cut was located, two-way
radios were used to bring many employees to the location in minutes.

 From about 9:30 AM Monday, when the cable was cut until more than
twelve hours later, at 10:04 PM, Bell employees worked feverishly to
restore service in what was described as the 'worst telephone outage
in the area since May, 1988'.  It took only about fifteen minutes to
locate the cut and Mr. Glodek, who was still standing there wondering
what to do next ...

In terms of severity, the disruption in service knocked out all
interoffice traffic between central offices in the 708 area code. Some
re-routing of calls was possible, but like Hinsdale in May, 1988, the
cut cable was so important and so strategic that very little could be
done for the several hundred thousand subscribers in northern Illinois
who were unable to place calls outside their local exchange all day.

If you have a detailed map of northern Illinois, you will note the
area involved: From Elk Grove on the north to Hinsdale on the south;
from Oak Park on the east to St. Charles on the west ... all
interoffice service was out, and much local service around Oak Brook
was out.  All cellular service throughout 312/708 was out, since both
Cellular One and Ameritech have their offices in Schaumburg, right in
the affected zone. Naturally many paging devices were out, since these
are also operated by companies in the western suburbs.

Loyola University Medical Center in Maywood lost all phone service
for ten hours, until 8 PM Monday night. Illinois Bell was able to
provide the hospital with a limited amount of cellular service and
two-way radio service late in the morning. 

911 service was out everywhere for several hours. Police officers
cruised the streets and used their radios to relay reports from
citizens. 

Ohare Airport operated at one-third its normal schedule, since the
control tower was totally cut off from the FAA Chicago Air Route
Traffic Control Center in Aurora, IL.  

FAX machines and computers throughout the area were out of service,
and several companies simply let their employees go home for the day.

The abruptness of the cut, forcing thousands of calls off line all at
the same time caused some major confusion for several minutes as
Illinois Bell operators became deluged with requests to 'assist in
dialing' numbers which not only did not answer, but simply returned
dead silence to the caller. Once network re-routing got under way,
limited as it was minutes after the problem was isolated, the burden
on the operators became somewhat less, but Chicago (312) callers, who
were never without operator service (lots of 708 people go over the
cut cable to reach an operator) still bombarded the operators for
several hours with requests for assistance in calling the suburbs. 

No one in 312 or 708 could reach the cellular companies to find out
why their cell phones were dead ... much of the affected (708) area
could not even reach the operator, repair service, directory or the
business office.  

roeber@cithe3.cithep.caltech.edu (Frederick Roeber) (10/18/90)

In article <13607@accuvax.nwu.edu>, telecom@eecs.nwu.edu (TELECOM
Moderator) writes:

> Michael Glodek must feel like a million dollars today. He's the
> landscaper who was building a new lawn for a home at 3521 Madison
> Avenue in Oak Brook, IL on Monday morning when his digging machine
> uprooted what Illinois Bell termed a 'very major, very important' part
> of their interoffice network covering northern Illinois.

Why aren't these networks, which are obviously so important (both
directly (e.g. 911, hospital pagers, and air traffic control) and
indirectly (i.e. major economic impact)) multiply connected?


Frederick G. M. Roeber | e-mail: roeber@caltech.edu or roeber@vxcern.cern.ch
r-mail: CERN/SL-CO, 1211 Geneva 23, Switzerland | telephone: +41 22 767 5373


[Moderator's Note: In fact, Illinois Bell has been working on such a
system since 1988, following the Hinsdale fire. It will be completed
in 1991. Unfortnatly, the incident this week was in an area that had
not yet been completed.  Bell referred to that as quite an irony: They
had worked for two and a half years on the new system, and gotten
stung on one of the few parts still undergoing change.  Also, IBT
filed suit against the contractor on Wednesday for about one million
dollars. A large business in the area filed a class action suit
against the contractor for five million dollars; on behalf of all
affected businesses in the area.   PAT]

wmartin@stl-06sima.army.mil (Will Martin) (10/18/90)

>Michael Glodek must feel like a million dollars today. He's the
>landscaper who was building a new lawn for a home at 3521 Madison
>Avenue in Oak Brook, IL on Monday morning when his digging machine
>uprooted what Illinois Bell termed a 'very major, very important' part
>of their interoffice network covering northern Illinois.

>Glodek said, "I didn't do a JULIE because no one said there were any
>lines in the immediate vicinity." JULIE is the organization which
>keeps track of underground telephone and electric cables, plus water
>and gas pipelines in northern Illinois. A spokesperson for Illinois
>Bell retorted that "Every contractor is to do a JULIE before they
>start work, and he knew it as well as anyone..."

>Mr. Michael Glodek just stood there watching ... he admitted 'this is probably
>going to cost me a lot of money, but that is what my insurance is for ...'

>"You bet it will cost him a lot of money," said a Bell spokesperson.
>"He'll get sued I'm sure."

>Hinsdale and May, 1988 are still sensitive issues here; Glodek opened an old
>wound, and will no doubt rue the day he didn't bother to 'do a JULIE' before
>starting his work.  He'll be getting sued for a long time to come. 

There's something missing here. Why would this guy be sued, and by whom?

1) Is there a *law* to the effect that someone digging on private
property must "do a JULIE" or otherwise investigate what may be
underground there before digging? Sure, doing that is a good idea, but
is it actually legally required?

2) This was work on ordinary (it appears) residential property. Why
would a major utility service trunk, as opposed to a feeder, be
located under such property, as opposed to under municipal-owned or
public property like a right-of-way, where one would expect such
utility services to be run? Would there be something in the
homeowner's deed or title-search papers showing an easement for this
use, that the homeowner would be expected to know about? Or is this
all "hidden" and secretive?  There obviously was no sign there
indicating an underground cable ran that way; I've seen such signs
many places, and I would have thought it was the duty (and good
business sense!) of the telco to keep such signs maintained and
in-place over such an important cable run.

3) If the telco doesn't even keep warning signs there, how could they
sue this contractor? Sure, they have infinite lawyers and anybody can
sue anybody else for *anything*, but, aside from that practical
consideration, what basis would they have for this suit?

4) Who else would/could sue this guy? Any and every phone user who was
inconvenienced? Again, if he broke a law about digging without
checking first, I could see that, but if there wasn't any law, what
would be the grounds for such suit?

5) Suppose he had "done a JULIE" and checked and that system had been
wrong, and told him the area was clear, and he dug and the same thing
had happened? (Something for comp.risks. :-) Who would then have been
at fault? Who owns/runs "JULIE" and how does it work?

6) This was a pretty obvious situation; you've got a guy with a
backhoe in open land with a big hole and two broken ends of cable
sticking out.  Suppose the work had been done by one of those
horizontal-digging underground-boring machines, putting in a drainage
pipe or something, that chewed through the cable under an undisturbed
surface, and the machine just chomped the cable like it was a tree
root and continued on. No one doing the work might even notice. Now
here you have "n" miles of underground cable, no obvious hole anyhere,
and a break somewhere.  With copper wire, you can use time-domain
reflectometry or something like that to get some idea of where to
start looking, but can you do that with fiber optics?

You know, if these cable locations are public info, and a lot of them
are under private residential property, this sounds like a great
terrorist scenario -- just buy up strategically-placed houses and
secretly tunnel underground to those cables/pipes/conduits. At one
time, all over the country, just chop them in a combined strike. The
whole infrastructure falls with no visible cause! You could be obvious
about it and use bombs to cut the lines, but just cutting them without
visible actions would be much more effective.

Regards, 

Will
wmartin@st-louis-emh2.army.mil OR wmartin@stl-06sima.army.mil


[Moderator's Note: Effective soon, a new law here requires contact and
approval from JULIE prior to digging in the ground. After a review of
appropriate platt maps and easement documents, JULIE will approve the
dig or decline its approval. If approved, JULIE will issue a unique
authorization code to the person(s) doing the digging which, in the
event of a cable cut or other damage such as a broken gas pipe will
serve to indemnify the person(s) digging.  We have *lots* of buried
cable and pipelines here. And, they run under all sorts of private
property. At the present time, the law (being changed) does not
*require* JULIE approval, but recommends it. The law in Illinois
grants easement rights to utilities, meaning if they have a cable
running under your land, they have a right to examine/repair it
without your permission, and you must obtain their permission to
remove it or otherwise injure it. Who would sue him? The telco (or
other utility), for damaging their property, as per their easement
rights. Bell did in fact file suit Wednesday to the tune of one
million dollars against the contractor.  PAT]

martin@bellcore.bellcore.com (Martin Harriss (ACP)) (10/18/90)

In article <13607@accuvax.nwu.edu> telecom@eecs.nwu.edu (TELECOM
Moderator) writes:

[ much stuff deleted about cable being dug up ]

I seem to remember that after Hinsdale, IBT agreed to make modifications
to its network so that this sort of thing would not happen again.  Have
they decided against this?  Maybe they just hadn't got around to it yet?

I presume that at the very least, Mr Glodek will be facing a large bill
from IBT for this disruption, and possibly law suits from other affected
parties.  I sure hope that he has good insurance!


Martin Harriss
martin@cellar.bae.bellcore.com


[Moderator's Note: As a matter of fact, that project has been going on
for the past year and a half ... it is about a year from completion.
Bell said it was ironic this latest event occurred in one of the areas
scheduled for modifications over the next few months. Yes, he is
facing a large bill. See notes above. Multiple lawsuits were filed on
Wednesday by IBT and various companies. Some lawsuits named Bell as
well, and on those, IBT said they would force the contractor in as a
co-defendant along with them.   PAT]

floyd@hayes.ims.alaska.edu (Floyd Davidson) (10/20/90)

>[Moderator's Note: Effective soon, a new law here requires contact and
>approval from JULIE prior to digging in the ground. After a review of
>appropriate platt maps and easement documents, JULIE will approve the
>dig or decline its approval. If approved, JULIE will issue a unique
>authorization code to the person(s) doing the digging which, in the
>event of a cable cut or other damage such as a broken gas pipe will
>serve to indemnify the person(s) digging.  
  ...
>The law in Illinois
>grants easement rights to utilities, meaning if they have a cable
>running under your land, they have a right to examine/repair it
>without your permission, and you must obtain their permission to
>remove it or otherwise injure it. Who would sue him? The telco (or
>other utility), for damaging their property, as per their easement
>rights. Bell did in fact file suit Wednesday to the tune of one
>million dollars against the contractor.  PAT]

All of the above sounds reasonable to me, *except* that last line.

He should counter sue for harassment.  They've filed suit without even
trying to negotiate a payment for their damages, and they are
obviously trying to collect more than the cost of the damage he did.
What he damaged was apparently one each fiber optic device.  He
probably owes them the cost to repair it.  Several hundreds, or a few
thousands, of dollars.

What I object to is going after the cost of lost service.  That was
caused by proven bad management and bad planning.  The study done
following the Hinsdale fire disaster is all the documentation needed
to prove it.  NOBODY builds non-redundant systems and puts critical
traffic on them.  (At least nobody with good management and good
planning does.)


Floyd L. Davidson      floyd@hayes.ims.alaska.edu
8347 Richardson Hwy.   floydd@chinet.chi.il.us
Salcha, AK 99714       [and related to Alascom, Inc. by a pay check, only]


[Moderator's Note: They apparently did ask him to pay, and reasonably
assuming he would not do so voluntarily, they filed suit. As to the
amount of the damages it goes a lot further than 'one each fiber optic
device' as you stated. How much is the salary for a dozen men being
paid union wages working several hours overtime? How much did it cost
the Traffic Department to rush several additional people into service
as operators during the crunch of calls?  A special bank of cell
phones and two way radios was set up for the hospital to use all day.
Were those free? What about the public relations people who rushed a
press release into circulation and spent the day on radio talk shows
explaining the problem?  What about the cost of responding to the
several lawsuits filed against *telco* -- as though it was *their*
fault that service was out -- by several business places in the area?
Should telco go to the Legal Aid Bureau?  The cost to telco might well
have approached a million dollars by the time all was back to normal
in 708-land.  PAT]
  

floyd@hayes.ims.alaska.edu (Floyd Davidson) (10/21/90)

PT>>rights. Bell did in fact file suit Wednesday to the tune of one
PT>>million dollars against the contractor.  PAT]

FD>...trying to negotiate a payment for their damages, and they are
FD>obviously trying to collect more than the cost of the damage he did.
FD>What he damaged was apparently one each fiber optic device.  He
FD>probably owes them the cost to repair it.  Several hundreds, or a few
FD>thousands, of dollars.

FD>What I object to is going after the cost of lost service.  That was
FD>caused by proven bad management and bad planning.  The study done
FD>following the Hinsdale fire disaster is all the documentation needed
FD>to prove it.  NOBODY builds non-redundant systems and puts critical
FD>traffic on them.  (At least nobody with good management and good
FD>planning does.)

PT>[Moderator's Note: They apparently did ask him to pay, and reasonably
PT>assuming he would not do so voluntarily, they filed suit. 

Do you mean you know that they did, or you know that they did not
negotiate damages?  In the given amount of time they couldn't have
done any 'good faith' negotiations.

PT>amount of the damages it goes a lot further than 'one each fiber optic
PT>device' as you stated. How much is the salary for a dozen men being
PT>paid union wages working several hours overtime?

This is precisely what the contractor is responsible for.  Plus all
other costs associated with repair of the damaged cable.  It won't be
inexpensive.

PT>How much did it cost
 ... several examples of expenses as a result of outage deleted ...

PT>have approached a million dollars by the time all was back to normal
PT>in 708-land.  PAT]

Virtually everything listed above is the cost of lost service.  The
loss of service resulted from a non-redundant system with no alternate
restoral route available.  That is bad planning by definition, which
comes from bad management.

The study done after the fire disaster and the plan that arose from it
are documentation that the potential for a disaster was planned into
the system.

For anyone not aware of what "redundant" and "restoral route" mean, in
this context, the normal design for radio and fiber optic systems is
that there are actually two radios or two cables.  Only one is
normally used.  Sometimes the secondary carries special traffic, like
live video feeds, but normally it is totally idle or carries identical
traffic.  When there are several routes between two locations there
may only be one spare, in which case a failure on any one of them
would be alt-routed on the spare.  In this particular case it appears
that either a separate route entirely or a second fiber optic laid
just a few feet apart from the one that was cut would have prevented
most of the service loss.

My guess is the lawyers decided it was good PR to file for such a
large amount.  I'm betting they don't get close to a million bucks
when it is settled.


Floyd L. Davidson      floyd@hayes.ims.alaska.edu
8347 Richardson Hwy.   floydd@chinet.chi.il.us
Salcha, AK 99714       [and related to Alascom, Inc. by a pay check, only]

riddle@hoss.unl.edu (Michael H. Riddle) (10/21/90)

In <13826@accuvax.nwu.edu> floyd@hayes.ims.alaska.edu (Floyd Davidson)
writes:

>All of the above sounds reasonable to me, *except* that last line.

>What I object to is going after the cost of lost service.  That was
>caused by proven bad management and bad planning. 

>[Moderator's Note:

(Pat goes on to mention a lot of valid costs occasioned by the cable cut
that IBT would not otherwise have incurred.)

What we have here seems to be the technological equivalent of the
classic "thin-skull" law school tort problem.  The tortfeasor "takes
their victim as they find them."  If an ordinary person, negligently
bumped on the skull, would only have a headache, it's no defense when
the actual victim suffers a fractured skull and dies.
 
"But for the action of the tortfeasor, the injury would not have
occured, and the tortfeasor is liable for the total damage."
 
In the case of the cable cut, the cut did occur, the contractor was
responsible, an ordinary contractor following the customs of the
profession would have "done a JULIE," and then there would have been
at least some legal protection.  One could still argue that when a
excavator encounters an unknown obstacle, they should give it at least
some cursory examination before using brute force to remove it.

In this case, no JULIE was done, no examination of the obstacle was
made, and the contractor is likely to pay a *lot* of money to
compensate for the resulting damages.  (Or the contractor's insurance
company!)


riddle@hoss.unl.edu                  |   University of Nebraska 
riddle@crchpux.unl.edu               |   College of Law
mike.riddle@f27.n285.z1.fidonet.org  |   Lincoln, Nebraska, USA

crawford@enuxha.eas.asu.edu (Brian Crawford) (10/21/90)

In article <13826@accuvax.nwu.edu>, floyd@hayes.ims.alaska.edu (Floyd
Davidson) writes:

> What he damaged was apparently one each fiber optic device.  He
> probably owes them the cost to repair it.  Several hundreds, or a few
> thousands, of dollars.

A year ago, the City of Tempe's Water Dept. happened to dig up
Sprint's/MCI's (can't remember which) main fibre optic line which runs
along the Southern Pacific railway right-of-way through the southern
states.  Unfortunately for the Water Dept, it happens to run right
through town here.

I seem to remember their final tab running in the neighborhood of
$300K-$400K.  Don't know if this line would compare to the one in
Illinois, though.


Brian Crawford
crawford@enuxha.eas.asu.edu

dgc@math.ucla.edu (David G. Cantor) (10/21/90)

Apparently the telco expects to be completely reimbursed for business
lost due to the damaged cable.  However, most telco tariffs (written
by telcos, of course) provide that if the telco fails to provide
service (regardless of cause, even gross neglicence) the most that the
telco is liable for is the charge for the service.  Perhaps the Court
should take this into account when it assesses damages against the
contractor who damaged the cable.


David G. Cantor
Department of Mathematics
University of California at Los Angeles
Internet:  dgc@math.ucla.edu


[Moderator's Note: I think that will be considered in the case at
hand. There have already been so many suits filed in the matter both
against the contractor and telco that I suspect they will wind up
being consolidated and heard at one time.   PAT]

kaufman@neon.stanford.edu (Marc T. Kaufman) (10/22/90)

In article <13789@accuvax.nwu.edu> Will Martin <wmartin@stl-06sima.
army.mil> writes:

>1) Is there a *law* to the effect that someone digging on private
>property must "do a JULIE" or otherwise investigate what may be
>underground there before digging? Sure, doing that is a good idea, but
>is it actually legally required?

In California (at least in my area), you don't HAVE to call, but you
are still responsible if you injure a cable.

>2) This was work on ordinary (it appears) residential property. Why
>would a major utility service trunk, as opposed to a feeder, be
>located under such property, as opposed to under municipal-owned or
>public property like a right-of-way, where one would expect such
>utility services to be run?

Sometimes the major utility runs are installed LONG before the
subdivision is created.  In that case, you can conceivably get
utilities anywhere under a property.  Generally, the house must be
sited so that the utilities can be dug up if needed, though I once saw
an old subdivision that had a major sewer main under the principal
residence.

For a new subdivision, it is very common to run phone, water, and
electric utilities under the property edge, where the sidewalk would
be, rather than in the street.

>Would there be something in the
>homeowner's deed or title-search papers showing an easement for this
>use, that the homeowner would be expected to know about?

Yes, absolutely.  The easements would show on both the subdivision
maps and the property map.

> ... indicating an underground cable ran that way; I've seen such signs
>many places, and I would have thought it was the duty (and good
>business sense!) of the telco to keep such signs maintained and
>in-place over such an important cable run.

I've seen maps where the utilities were shown as big red lines.  I
guess the homeowner planted over the red... :-) Most homeowners would
not appreciate the phone company planting "little flags" through their
front yards to mark the easement.  In any event, the homeowner is free
(under the terms of the easement) to do whatever he wants to the
surface, as long as the phone company has the right to dig it up if
necessary (with no compensation to the homeowner).

It's up to the homeowner and the contractor to know what's under the
ground.  This was a phone fiber.  One day my neighbor had a contractor
putting in a stairway of railroad ties in the front lawn.  They were
held to the ground with long steel pipe sections.  I watched one of
the workmen stop a sledgehammer swing in mid stroke when a passing
PG&E repairman told him he was directly above a 12 KV underground
line.


Marc Kaufman (kaufman@Neon.stanford.edu)

gordon@utacfd.arl.utexas.edu (Gordon Burditt) (10/22/90)

>Michael Glodek must feel like a million dollars today. He's the
>landscaper who was building a new lawn for a home at 3521 Madison
>Avenue in Oak Brook, IL on Monday morning when his digging machine
>uprooted what Illinois Bell termed a 'very major, very important' part
>of their interoffice network covering northern Illinois.

What happens, financially, in a situation like this?  Does the
contractor or his liability insurance pay:

   for the cost of repairing the cable?
   for the overtime of people locating and routing around the cut?
   for the (not necessarily over-)time of people locating and
	routing around the cut?  (allocated how?)
   for estimated lost revenue?  (estimated how?)
   for lost revenue due to service guarantees and missed time-to-repair
	deadlines (especially common on business 800 numbers)?

What happens if neither the cut nor other problems go 
   over the downtime guarantee, but together they do?
   to area employers, for paying employees sent home due to inoperative 
	phones?
   to MCI, for additional advertising to counter insults in ads by
	AT&T and/or Sprint?

Does MCI get unlimited slamming rights on the contractor's phones ? :-)

Would anything be different if it wasn't a contractor, but a homeowner
digging a garden (pretty DEEP garden!) or trying to remove tree
stumps, on his own property?

	Gordon L. Burditt
	sneaky.lonestar.org!gordon


[Moderator's Note: That is the reason we have courts and judges,
Gordon. The court will decide who pays for what, and how much.   PAT]

varney@ihlpf.att.com (Al L Varney) (10/24/90)

In article <13789@accuvax.nwu.edu>, wmartin@stl-06sima.army.mil (Will
Martin) writes:

> 6) This was a pretty obvious situation; you've got a guy with a
> backhoe in open land with a big hole and two broken ends of cable
> sticking out.  Suppose the work had been done by one of those
> horizontal-digging underground-boring machines, putting in a drainage
> pipe or something, that chewed through the cable under an undisturbed
> surface, and the machine just chomped the cable like it was a tree
> root and continued on. No one doing the work might even notice. Now
> here you have "n" miles of underground cable, no obvious hole anyhere,
> and a break somewhere.  With copper wire, you can use time-domain
> reflectometry or something like that to get some idea of where to
> start looking, but can you do that with fiber optics?

Last question first: time-domain reflectometry has it's optical
counter- part -- a broken fiber reflects like a bad mirror.  Check out
the ton of ads in Telephony for fiber trouble-locating equipment.

As to non-backhoe fade-inducers, one of my Dad's neighbors had the
misfortune of killing a quarter-mile of cable connecting an old
previously-independent area with the rest of Southwestern Bell.

 The scene: A county (gravel) road in a lightly-populated area in Kansas.
   A recently-regraded ditch parallels the road, with a broken-down
   fence on the far side of the ditch.  Fence needs repair before
   cows can occupy pasture on far side of fence.
 
The solution: Build a new fence just inside the old one, leaving a
   couple of feet between fences to allow access to the "road" side
   of the fence.

The problem: When SW Bell bought out the Independent, overhead wire was
   replaced with underground cable and the cable was trenched inside
   existing telephone poles (which tended to be directly in line with any
   existing fence).

Since the post holes were dug to a depth about equal to the cable
depth, several dozen holes were in place before the auger pulled up a
good-sized chunk of cable.  Unfortunately, the cable was damaged in so
many places the whole distance was re-trenched, inside the new fence.
Note that there are (and were) orange poles placed near each
intersection of the cable and any public road, with a reminder that
telephone cables are buried nearby.

 Since the affected area has a population of about 70 farms, one
church and three businesses, the cable damage provided more coffee
break jokes than consternation.


Al Varney, AT&T Network Systems, Lisle, IL

davidb@pacer.uucp (David Barts) (10/24/90)

What I'm wondering is why IBT didn't bury a strip of warning tape
above the cable.  (Maybe they did, but I've heard no mention of
something like "the contractor ignored the warning tape and continued
digging" in any accounts I've heard of this incident.)

When my parents had a house built in 1977, I distinctly remember the
utilities filling the trenches to within a foot of the top, laying a
strip of thick yellow plastic tape, and then filling the trenches the
rest of the way.  This was in a western state (New Mexico) that has
far fewer laws and regulations than a populous state like Illinois.

Why would IBT (or the state of Illinois) fail to take the same steps
to protect a major trunk in the 1980s that Mountain bell took to
protect a single residential service drop in the 1970s?


David Barts			Pacer Corporation, Bothell, WA
davidb@pacer.uucp		...!uunet!pilchuck!pacer!davidb

wrf@mab.ecse.rpi.edu (Wm Randolph Franklin) (10/24/90)

It's the law in NY that you check two days in advance before digging.
There's been a change in utility attitudes in the last few years.
Then it was "Please check before digging" and there were funny
commercials on TV reminding people.  Now it's "Check or else!"

Re suing for loss of service: It would be fairer if this were part of
the tariff.  Now a customer gets nothing unless he's big enough to
afford a lawsuit against someone with deep pockets smaller than him.


Wm. Randolph Franklin
Internet: wrf@ecse.rpi.edu (or @cs.rpi.edu)    Bitnet: Wrfrankl@Rpitsmts
Telephone: (518) 276-6077;  Telex: 6716050 RPI TROU; Fax: (518) 276-6261
Paper: ECSE Dept., 6026 JEC, Rensselaer Polytechnic Inst, Troy NY, 12180

mpd@anomaly.sbs.com (Michael P. Deignan) (10/25/90)

riddle@hoss.unl.edu (Michael H. Riddle) writes:

>In the case of the cable cut, the cut did occur, the contractor was
>responsible, an ordinary contractor following the customs of the
>profession would have "done a JULIE," and then there would have been
>at least some legal protection.  One could still argue that when a
>excavator encounters an unknown obstacle, they should give it at least
>some cursory examination before using brute force to remove it.

Even if the contractor had done a "Julie", there is still no special
indemnification that the contractor receives as a result (at least,
from what I've gathered from the various postings...)

I do find it disturbing that various utility lines could be running
under your property with no apparent warning. I used to live in a
fairly rural area, thru which natural gas and petroleum pipelines ran.
Whenever you intersected either underground line with a road, there
were "posts" on both sides of the road warning you of the presence of
the pipelines.

Seems that something similar was lacking in this case.


Michael P. Deignan, President     -- Small Business Systems, Inc.
Domain: mpd@anomaly.sbs.com       -- Box 17220, Esmond, RI 02917 
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