IZZYAS1@oac.ucla.edu (Andy Jacobson) (10/28/90)
When I moved to Yellow Springs, Ohio in 1986, I moved into an appartment the architect had designed as part of a single family house. When I ordered phone service, the Ohio Bell rep (in their Xenia office) told me that, because the house was in an area zoned for single family residences, I could only have the class of service that the other residents of the house had, which was flat rate metro. Several months later, when 1+ options became available, I was also told that I could only have the same LD carrier as the other line had. I wonder if this sort of restriction exists today, or if it was/is legal. [Moderator's Note: I think had you taken a copy of your lease to show them (which would demonstrate that 'the other residents of the house' had no control over or right of entry into your space; nor you into theirs) that telco would have been obliged to give you whatever service you wanted. PAT]
john@bovine.ati.com (John Higdon) (10/30/90)
Andy Jacobson <IZZYAS1@oac.ucla.edu> writes: > When I ordered phone service, the Ohio Bell rep (in their > Xenia office) told me that, because the house was in an area zoned for > single family residences, I could only have the class of service that > the other residents of the house had, which was flat rate metro. While I can't speak authoritatively for Ohio, this is probably bogus. As a general rule, if some rep gives you a line like this you should check the tariffs yourself or at the very least, walk the organization. In Pac*BellLand, there are numerous reps who seem to make it up as they go along. In my own residence, I have measured and unmeasured residence service in addition to WATS (a form of business service) and all in the same Commstar (mini-Centrex) group. From time to time over the years, various reps have been aghast at this mix of services, but there is absolutely nothing in the tariffs that prevent such an arrangement. Do not be fooled by a rep's insistance. Adamacy does not mean legality. If you think you are being given a snow job, ask for a quote on the tariff. Example: I have had numerous Digest readers write about unlisted numbers. Reps have repeatedly insisted that the unlisting charge applies to all unlisted lines and applies even if there is listed service in the individual's name at the residence. In this case, the correct policy is given in the Pac*Bell handbook, but it wasn't until the reps were asked to look it up that the real procedure was quoted. John Higdon | P. O. Box 7648 | +1 408 723 1395 john@bovine.ati.com | San Jose, CA 95150 | M o o !