[comp.dcom.telecom] Answering Service Owner Needs Assistance

Jeff.Scheer@f2.n285.z1.fidonet.org (Jeff Scheer) (11/04/90)

 I own a very small answering service in Council Bluffs IA. I am not
sure what type of ESS office I am served by.  I have a few
questions:
 
1) The local Telco here buried a 100 pr cable to the demarc outside
my back door.  I was told that the telco heated 25 pr.  I currently
run 1 DID w/100 bank of numbers and am considering adding a 2nd trunk.
Does anyone know if CLID could be used to identify the last 3 or 4
numbers in my DID hundreds group.  Since people CF to me, I just need
a "read-out" of the last 3 or 4 digits that was call forwarded to.
 
2) After reading about a voice mail upgrade in PC Mag, I am
considering putting in Voice mail as an added extra.  I currently have
a 555 cord board to answer the DID's and my business lines along with
my home number. I run ext's. off the 555 for a repair business that my
cousin has in my garage. He is a tow truck owner/operator, and I
dispatch his calls for him.  Is there anyway to make a 555 board have
"patch" capabilities?  The Answering Service I worked for in SF
through Pac*Bell was serviced with 555's (8) in a row.  I was chief
operator.
 
3) Would it make sense to "upgrade" to a "Merlin system" and could 
the Merlin handle a DID install?
 
4) Any help or schematics regarding the 555 would be of great help, since 
I am in a wheelchair full time and only run the answering service from 
6 am - 8 pm M-Sat.
 
5) Also, does anyone know where I could pick up a 48 VDC power unit for a
555 Type PBX?  I discovered upon battery power up, ( 2 24 v. truck
batteries ) that all lights and supervisory signals work.
 
6) Is it possible to change out a rotary dial for a TT/ to fit the 555?
 
7) And do I need punch down blocks after the demarc to feed the board? 

8) I am having trouble finding a schematic for the 555. Would US West
or any BOC be able to send me one?  I bought the board at an auction,
where it was hooked up and still in operation until the day of the
auction.  When I bought the board, a Telco Employee just took the back
of the board off and cut the feeder cable to it.  The 555 has a
terminal block made of wood and soldered cables from each Trunk drop
(I have five trunks available to me).
 
If anyone could help me with this, I would be truly indebted to you
all, as I am in a wheelchair, and can't afford a electronic key set to
use as my main answering points. Also is it possible to take four of
the "extensions" and turn them into a "Patch" where I can call a
client, and extend the call to them, without having to tie up more
trunks? I could use Centron/Preimer service, but here it could cost
a small fortune.
 
Can CLID be used to identify a Inbound only DID?  As the Telco will
outpulse the last three or four digits of my Inbound DID, I figure
that CLID would be useful for that function, if it will do that.  Any
ideas?
 
Please respond ASAP, as I am also using my PC for Voice mail with transfer 
capabilities for the "human" touch.
 
Thank You,
 
Jeff Scheer,
Central Telephone Answering Service & Word Processing
3422 9th Ave.
Council Bluffs, IA   51501-5628
Voice/Modem: 712-325-8701/ 712-325-0443


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