[comp.dcom.telecom] GTE Mobilnet and International Calling

DREUBEN@eagle.wesleyan.edu (Douglas Scott Reuben) (11/21/90)

Re: John Higdon's posting and GTE/SF's blocking of International
Calls:

I called GTE on Friday (since a manager never called me back, which
s/he was supposed to do on Monday).

I spoke with a front-end customer service rep., which was at about
9 AM, PST.  (AND, unbelievably, I got through WITHOUT the interminable
GTE "ads on hold"!)  The rep who I spoke with told me a supervisor
will call back shortly, and that they would discuss the matter with
me.

About five minutes later, I got a call back from 'Roxanne', who told
me that they had reinstated all international calling to my GTE
account. She apologized for the problems I was experiencing, and said
that I would not have ot use my calling card (which she realized was
more expensive) for international calls.

So it seems that if you want to make direct-dial international calls
with GTE, just call them, tell them that at times you need to make
such calls, (you can say you want to call Canada, as was the case with
me), and it would seem that GTE is quite reasonable about this and
will "un-block" 011 and Canadian ( and Mexican?)-area code calls.

Again, this whole thing seems like a pointless exercise to me!


Doug

dreuben@eagle.wesleyan.edu
dreuben@wesleyan.bitnet