[comp.dcom.telecom] Tymnet Help Needed

ddodell@stjhmc.fidonet.org (David Dodell) (11/19/90)

I am trying to locate the Tymnet 9600 number for Phoenix (if it
exists).  I have the local 1200/2400 number, but can't find a number
for Tymnet customer service.  I tried 800 info, but they have no
information.  Anyone point me in the right direction?


David

          St. Joseph's Hospital and Medical Center, Phoenix, Arizona
        uucp: {gatech, ames, rutgers}!ncar!asuvax!stjhmc!ddodell
    Bitnet: ATW1H @ ASUACAD                    FidoNet=> 1:114/15
    Internet: ddodell@stjhmc.fidonet.org       FAX: +1 (602) 451-1165

RAF@cu.nih.gov (Roger Fajman) (11/21/90)

The 9600 bps Tymnet number for Phoenix is 602-258-4528.  When you dial
into Tymnet you can enter INFORMATION as the user name.  Among other
things, it will display Tymnet phone numbers.

drawson@spiff.tymnet.com (Dick Rawson) (11/29/90)

Your request said Internet: ddodell@stjhmc.fidonet.org, but mail there
bounced with <stjhmc.fidonet.org>... User unknown

You could get the 9600-bps number from:

1.  Customer service at 800-336-0149.

2.  Log in to INFORMATION on the 1200/2400 number you do know, and 
look up the 9600 number.

I just tried 800 information, and they provided 800-872-7654.  That is
Tymnet Telemarketing, but the woman I spoke with knew the 800-336-0149
number, so that route should have worked for you too.  (I asked her to
look into getting the 800 information listing clarified.)


Dick Rawson, Tymnet (development)