DREUBEN@eagle.wesleyan.edu (Douglas Scott Reuben) (12/03/90)
I just noticed that if you dial NY Tel's credit office for the New York Metro area, you get a recording that says: "You have reached New York Telephone's automated credit system. To receive credit for calls on which you experienced service difficulties, simply hang up after you hear the tone. For other credit, please stay on the line, and a representative will help you. <Beep>" So when you dial 211 (credit office), you no longer have to hear: "Number called, pleasemmmm ... Credit has beennnnn arAYenGEDD ... Thank you". Sort of miss it, in a way ... but you can still talk to a live person if you made a Calling Card call and need credit, etc. Also, if your call was out of state, or just any INTER-LATA call, after you call 211 and tell them the number, they connect you with AT&T. I wonder if they do this for Sprint, MCI, et. al.?? (Probably not -- they would quickly run out of lines if they had customers holding for Sprint credit for the usual hour or so! :-) ) This sort of reminds me of GTE Mobilnet SF's system: If your call gets cut off and you call back in less than a minute (?), you automatically get credit for the cut off call. Your initial / "cut off" call may also have some time limit on it (ie, not longer than one minute), but I'm not sure about this. Doug dreuben@eagle.wesleyan.edu dreuben@wesleyan.bitnet (and just plain old "dreuben" to locals...!! :-) )