[comp.dcom.telecom] MCI Personal 800 - General Information

wah@zach.fit.edu (Bill Huttig) (12/03/90)

 I delayed posting this waiting for my info packet from MCI but
decided to post it now. I called MCI/Telecom*USA (800-933-4040) which
is the customer service number for the 800/800 Primetime Services.
They found an account for me.  It seems that they only have two of the
PrimeTime services available with the 800 service. The $7.50 first
hour National Plan and the one with the state option ($8.25 in FL)
both include the $1 for a 10% daytime discount.  800 calls are priced
at 10.83 cents per minute and (along with your 1+ calls ) count
towards the first hour. Daytime calls are 25 cents per minute but
receive a 10% discount + $2/mo per 800 number.

 None of the other calling plans are available ... ie. Call Canada,
etc.  All billing will be done via the Telecom*USA billing centers.  I
guess that means the old SoutherNet (including SouthLand) and the old
Teleconnect parts.

The plan for current MCI customers is called 800 companion plan and is
billed at $2/mo and the 10.83 cents per minute during Primetime hours
and 25 cents/min with 10% discount. All 800 calls will come on a
separate bill from the Telecom*USA Billing Center. Your MCI calls will
appear on the bill they are now using. (Your local telco bill or one
directly from MCI.)
 
Depending on which account you have you have to dial the proper PIC if
not 1+.

If you have the 800 Prime Time you need to dial over the Telecom*USA
network via 10835 if you live in an old Teleconnect area or 10852 if
you live in a old SouthernNet area. (They may have other PIC's).  If
you have the account from MCI you need to use 10222.

I had them transfer my old Telecom*USA account into the new 800 Prime
Time account.  They even transfered my * Card and SoutherNet card
(originally signed up at SouthLand which was bought by SoutherNet
which merged into Telecom*USA) to the new account.
  
When I get my packet in the mail I will update this posting with
calling card information and anything else they include.