bill@gatech.edu (Bill Crane) (11/29/90)
We are looking for another supplier of Headsets for our sales agents. There is not really a problem with our current supplier, only that management wants to explore the current market. Can any readers provide me with contacts for any Headset suppliers? Incidently, we only process incoming calls, so don't blame me for annoying telemarketers. :-) Bill Crane ...!gatech!daysinns!bill Days Inns of America Inc bill%daysinns@gatech.edu 2751 Buford Hwy NE Atlanta GA 30324
BRUCE@ccavax.camb.com (Barton F. Bruce) (12/04/90)
In article <15140@accuvax.nwu.edu>, daysinns!bill@gatech.edu (Bill Crane) writes: > We are looking for another supplier of Headsets for our sales agents. You didn't say who your current supplier is. I just grabbed an Alltel Supply catalog off the shelf, but North, Anixter, Graybar, etc would have been just as good. They show units by ACS,Audiosears, Automation Electronics, Plantronics, Unex, etc. They don't show Roanwell, but they do carry their Confidencers(tm). I would assume Days Inns must have a supply division that gets good discounts for your hotels. I certainly now other chains that do, and generally they have deals with SEVERAL large scale communication suppliers. Check your own internal channels. There are plenty of options to look at, and you may find it quite wise to not impose one model on everyone. Some may LIKE a custom moulded ear insert type, and others may prefer a big binaural earmuff style. In general, you want to get mike booms that cancel as much of the background noise as possible so the caller doesn't think he has called a sweat-shop. One lost reservation would often pay for that special custom headset that kept an agent just a tad more efficient/friendlier.