[comp.dcom.telecom] Norway: Automatic Car Liabilities Info via Phone

erik@naggum.uu.no (Erik Naggum) (12/04/90)

New in Norway!  You can now find out whether the car you're looking at
buying has any economic liabilities tied to it, such as fines, is
mortgaged, and other relevant things, by phoning the central registry
for motor vehicles.  Previously, you had to call a person, or write,
to get this information, which cost the registry a lot of money.  It
was, as far as I know, still a free service.  However, you could spend
hours on the phone waiting to get through to the limited number of
personell devoted to this task.

What's new is that you call a special number (086-21777 to those who
understand Norwegian :-), and using your DTMF dialer (phone), get the
information you need.  Registration numbers in Norway consist of two
letters and five digits (four for motor cycles).  The letters are
encoded as the positional number they have in in the alphabet, 1
through 29 (we have three "national characters"), preceded by an
asterisk.  E.g. BL 56789, is encoded as "*02*1256789".

The procedure is simple:

	You dial the number.

	A pleasant electronic voice tells you to type in the
	registration number, followed by #, or press # for assistance.

	The number is read back to you and you are asked to confirm
	with # or enter the correct number, followed by #.

	The system searches for information, and reports it (very fast)

	You can repeat the information by dialling 9, ask for a new
	number by dialling 1, and terminate the session by dialling *.

Of course, I tried 0, 2, 3, 4, 5, 6, 7, 8, and #, but all give "wrong
choice", but the fourth attempt just throws you out, as if you had
dialled * (darn, cost me three tries to find that all were like this).

The system has type-ahead features, and does syntax checking on the
registration number.  You can get the information you need in a matter
of twenty seconds if you dial fast or have an autodialer.

According to a representative of the Norwegian Telecom, automated
telephone services like this (available for bank account information
and a few other services like the above) produces enormous amounts of
traffic, and since the interaction lasts for only a few seconds, while
the minimum charging time is three minutes (at NOK 1.03 -= $.17), the
Telecom revenue is huge for even small capacity systems.

Patrick, do you think more information on what goes on in Norway,
telecommunicationally speaking, would be interesting?  The whole
country is less populated than Minnesota and 44% larger, but we still
have quite interesting telecommunications facilities, and a very
technologically advanced state-owned (monopoly) telephone company.
There are several readers of Telecom DIGEST in Norway, who may also
have the time and knowledge to contribute.


[Erik Naggum]
Naggum Software, Oslo, Norway


[Moderator's Note: Certainly, Erik. I'm sure many people would be
interested in hearing specific details of telecom service there.
Please send along more articles.   PAT]