Paul.Schleck@iugate.unomaha.edu (Paul Schleck) (12/13/90)
Reply-to: paul.schleck%inns@iugate.unomaha.edu A friend of mine called the 1-800 number to inquire about personal 1-800 service. At the end of the call, she clearly stated that she did NOT want to sign up for the service. A few days later, she tr--i6ed to place an operator-assisted call and got an MCI operator. Further inquiries and calling of the 1-700 number indicated that she had INDEED been switched from AT&T to MCI! The charges were about the same per call, so she didn't raise a stink about it after they graciously switched it back. Anyone else have any experience with this? Is this a deliberate effort, or simply some bungling MCI telemarketer putting her down for service? It is my understanding that you can wind up with any old carrier at the whim of the phone company, so one should be ever vigilant of what service is doing their long-distance and make damn sure it's the right one. This is just one more strike against MCI, in my opinion. First they come up with this screwy "Personal 800" service that THEY don't even completely understand, then they engage in other questionable marketing tactics (Is this called "slamming", or do I have the terminology confused?). My friend is quite happy with AT&T for its calling card and I am partial to Sprint for its audio quality. One thing we do agree on is that MCI stinks! Paul W. Schleck pschleck@alf.unomaha.edu --- Ybbat (DRBBS) 8.9 v. 3.12 r.5 [1:285/27@fidonet] Neb. Inns of Court 402/593-1192 (1:285/27.0)