[comp.dcom.telecom] MCI Conks Out

johnl@iecc.cambridge.ma.us (John R. Levine) (12/13/90)

MCI is suffering from a service outage here in Cambridge Mass.  Any
attempt to make a call via 10222-1-number, call an MCI 800 number, or
even get the MCI operator via 10222-00 fails either with a fast busy
or a rather funky sounding recording saying that all long distance
circuits are busy.

I have two lines which happen to be on different switches in the same
CO, on one I get mostly recordings, on the other I get either fast
busy or silence.  I can't call MCI customer service, since they only
have an 800 number, and the local telco operator was clueless.  AT&T
and Sprint work fine.  I don't much care whether 10222 works, but
without their 800 service I can't get to MCI Mail.

Anyone else have any idea what the problem is?


Regards,
John Levine, johnl@iecc.cambridge.ma.us, {spdcc|ima|world}!iecc!johnl

news@accuvax.nwu.edu (USENET News System) (12/17/90)

To my knowledge, 10222 has never worked for MCI.  It may be
theoretically "assigned" to them, but their instructions tell you to
use 950-1022 (or if that fails, 800 950-1022).


[Moderator's Note: Funny you should say that. 10222 works just fine
all over this area, as does 950-1022, etc.    PAT]