hack@moxie.lonestar.org (Greg Hackney) (12/19/90)
After reading in netnews and the newspapers about the 'slamming' wars going on, I felt a bit 'on the alert' when I got a phone call from Sprint, which went something like this: "Sir, do you know that your local telephone office is NOW providing the capability of long distance service for you via U.S. Sprint?" They have always provided options to all the carriers, but I figured that if I said "yes", that would be taken as an affirmative to slam. So, to make it *perfectly* clear, I said: "No! I do not want U.S. Sprint service. I have AT&T service, and I DO NOT want it changed. I DO NOT want U.S. Sprint service. I want AT&T service". "But, sir, do you know that your local telephone office is NOW providing the capability of long distance service for you via U.S. Sprint?" "Did you hear me?" "But, sir, do you know that your local telephone office is NOW providing the capability of long distance service for you via U.S. Sprint?" "DID YOU HEAR ME!!! ?" "Thank you." click.
roy@alanine.phri.nyu.edu (Roy Smith) (12/21/90)
I got an interesting call from Sprint a couple of weeks ago.
One evening, a woman called to thank me for using my Sprint card. I
informed her that I had never done so. The conversation went
something like, "You do have a Sprint card, don't you?", "Yes, but
I've never used it". "Do you ever use Sprint?". "No, never." "Have
you ever used it in the past?" "No, never". Still very polite on
both sides. Then, the really strange thing was she said in a puzzled
voice, "Hmmm, that's very odd ..." and then, cheerfully, "Well, have a
nice evening" and she hung up.
Is this a first? A telemarketer voluntarily (and politely!)
ending the phone call before you hang up on them?
Roy Smith, Public Health Research Institute
455 First Avenue, New York, NY 10016
roy@alanine.phri.nyu.edu -OR- {att,cmcl2,rutgers,hombre}!phri!roy