johnl@iecc.cambridge.ma.us (John R. Levine) (12/28/90)
I just got a particularly deceptive automatic solicitation for a 900 number. First it said that if the number that the computer read back was my phone number and I could answer a trivia question I could be a finalist in their fabulous Hawaiian sweepstakes. Then it read out a phone number which, astonishingly enough, was the one they'd just dialed, and in the event that I didn't know who was the co-host of Wheel of Fortune, gave me three possible answers, the most intriguing of which was Barbara Walters. Then "to make sure we have a clear connection, call me back within the next nine minutes at 900-990-xxxx" and repeated the 900 number a zillion times. Then, obviously hoping I'd hang up, they started some twangy Hawaiian music while blathering about what a swell time I'd have in Hawaii. Suspecting what was to come next, I got my pencil handy, in time for them to say, as quickly as possible, that the call costs $9.95, no call is needed to enter, I can write to: Hawaiian Sweepstakes 316 California Avenue, Suite 987 Reno NV 89509 which is obviously a mail drop. This seems to me grossly deceptive, its sole goal being to get people to spend ten bucks making a phone call for which they receive essentially no value, even assuming that the sweepstakes is real. (As likely as not, it is hotel only, you have to get there yourself.) To whom do I complain? The FCC? The LD carrier (who handles 900-990?) Regards, John Levine, johnl@iecc.cambridge.ma.us, {spdcc|ima|world}!iecc!johnl