Jim.Redelfs@iugate.unomaha.edu (Jim Redelfs) (01/12/91)
> By the way, I tried to get a whole ream of these forms for my pals at > work (we all chose AT&T, and getting an employee discount probably > being a significant factor, we don't want to be "slammed"), but I was > informed that each person has to call their Illinois Bell service > representative individually. I think the time has come that changes to your service be made ONLY on a call-back verification basis. Another improvement would be to require "positive input" from EACH customer, saying that WANT a new service (such the introduction of a new "dial-a-rape-your-phone-bill-NNX"). Currently, they are operating like the book clubs: Call *US* if you *DON'T* want the service! Not good. JR Copernicus V1.02 Elkhorn, NE [200:5010/666.14] (200:5010/2.14)