[comp.dcom.telecom] Data Interruption by Operator

cambler@polyslo.CalPoly.EDU (Fubar's Carbonated Hormones) (01/21/91)

This is realy starting to bug me. I have a data line that I use for
calling into the University computer from home to do my work. I've
given the number to some people, telling them that if my voice line is
busy, try this number, if I'm not on the computer, I'll answer it.

Apparently, some people who have needed to get in touch with me have
used an "operator emergency break" to break onto the data line.

Result: carrier lost, phone rings.

I have talked to an operator supervisor, and she said that she's
sorry, but a lot of the newer operators can't tell that it's a data
call, so when they try to break in and ask if I'll release the line,
they break the connection, and then, realizing that the line is now
clear, ring through.

HIGHLY ANNOYING!

Is there any way to have my number permenantly barred from
breakthroughs?

(And yes, I know that this service is only supposed to be used in a
real emergency, but I don't want to prosecute anyone for doing this, I
just want to stop it).


Christopher(); --- cambler@polyslo.calpoly.edu --- chris@erotica.fubarsys.com

FSUUCP Mailing list: fsuucp@polyslo.calpoly.edu
Requests to:         fsuucp-request@polyslo.calpoly.edu


[Moderator's Note: If you are served by one of the newer ESS offices,
then your line can be fixed to disallow operator intercepts, out of
order / busy verifications, etc.  But you don't really want that.
Instead, have the number on your second line changed to something
non-pub, and have it hunted when the first line is busy.  That way the
busy first line will automatically forward a second call to the other
line if it is not busy with a data call. And chances are, someone will
ask you 'what is the new number for your second line ... I tried the
one you gave me and it was disconnected.' ... you'll find out who was
doing the emergency interupts on you in the process.   PAT]