[comp.dcom.telecom] Lotus Cancels Development of 'Marketplace'

tnixon@uunet.uu.net (Toby Nixon) (01/24/91)

(From CompuServe Online Today Electronic Edition, January 23, 1990)

LOTUS PULLS MARKETPLACE

  Lotus Development Corp. has decided to cancel work on Lotus
MarketPlace: Households, a CD-ROM database product of names,
addresses, and marketing information on 120 million US households.

  The company also said it will discontinue Lotus MarketPlace:
Business, a database of information on seven million US businesses
that began shipping in October 1990. Lotus MarketPlace: Households was
scheduled for shipment in March.

  Lotus and Equifax, which provided the data in MarketPlace, said the
decision to cancel the two products came after an assessment of the
public concerns and misunderstanding of the product, and the
substantial, unexpected additional costs required to fully address
consumer privacy issues.

  "Unfortunately, Lotus MarketPlace: Households is at the apex of an
emotional firestorm of public concern about consumer privacy. While we
believe that the actual data content and controls built into the
product preserved consumer privacy, we couldn't ignore the high level
of consumer concern," said Jim Manzi, Lotus' president and chief
executive officer. "After examining all of the issues we have decided
that the cost and complexity of educating consumers about the issue is
beyond the scope of Lotus as a software provider."


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