reb@uunet.uu.net (Phydeaux) (01/25/91)
In article <16302@accuvax.nwu.edu> Bill Huttig <wah@zach.fit.edu> writes: >Well, I am still having billing problem with my 800 account. They >finally admited that I was right and that the 1+ was billing at >Telecom*USA rates. That was about one week ago. It is now three weeks >[Moderator's Note: Most of the Telecom*USA customers I know are hoping >that MCI leaves them alone and lets them do their own thing as they >have been in the past. I hope that is not too much to ask. PAT] I just called Telecom*USA and was told to call MCI if I wanted to inquire about service, so it would seem that MCI is *not* going to just leave them alone. The person I spoke with called it a "merger" but it sounds like they were just swallowed whole and are in the process of being digested ... Last time I called MCI to ask about their "personal 800" service I had the feeling I was going to be slammed, and they didn't have any info they could send me on it anyway. Are MCI's services the same as Telecom*USA's were and what exactly did Telecom offer? reb *-=#= Phydeaux =#=-* reb@ingres.com reb%ingres.com@lll-winken.llnl.GOV ICBM: 41.55N 87.40W h:558 W.Wellington #3R Chicago, IL 60057 312-549-8365 [Moderator's Note: Their services were similar (as are all OCC's), but I always thought Telecom*USA did things more efficiently, and that their charges were less than MCI's. When I call customer service, I still talk to *them* -- not MCI -- but that is probably because I am already their customer. PAT]
Steve_M_Kile@uunet.uu.net (01/28/91)
Pat: I called Telecom*USA on Friday night, Jan. 25th and after a long conversation with the nice lady (and her supervisor) they agreed to sign me up for the Telecom*USA card and an 800 number at the $2.75/month rate. They asked many questions about my phone use and credit and then said I should be hooked up in two or three weeks. We will see. Steve steve_m_kile@cup.portal.com [Moderator's Note: Please follow up on this and let us know the results. I think the Telecom*USA card and 800 number setup is one of the better, less complicated, least expensive deals around. I think it took me two weeks to first get installed on their system but since that point their customer service has done maintainence on my account within hours, or a day at most. PAT]