[comp.dcom.telecom] E-Mail to Telcos' Customer Services?

drz@po.cwru.edu (David R. Zinkin) (01/28/91)

Thanks to all who responded to my post about the AT&T ACUS Service.
As I type this, the service is scheduled to start here at CWRU in less
than 1 1/2 hours.  If there's interest, I'll report on what I find
here vs. what I've heard about from other locations.

For now, though, I have another question.  I'd like to contact the
Customer Service Departments (or the equivalent, since "Customer
Service" doesn't seem to be common anymore) of several telephone
companies.  If it's possible to send E-mail to the higher-ups at AT&T,
it ought to be possible to send mail to AT&T's Customer Service
division.  Can anyone help me with this?

I'd also appreciate the E-mail address for British Telecom's Customer
Service if possible.  I know the domain (bt.co.uk) but can't find the
full address I need.

Thanks,


David Zinkin (drz@po.cwru.edu) -- RGH Radiology and CWRU Psych./Chem.