ken@sharkey.cc.umich.edu (Ken Jongsma) (01/29/91)
According to a small blurb in this weeks issue of _Insight_, a 900 number industry association will set up an 800 number to field consumer complaints! According to _Insight_, AT&T, MCI, Sprint, Telesphere and 100 of the estimated 500 providers will have the number running by March. Complaints will be taken and given to the carrier responsible for routing the call. Presumably, the carrier will cut off those providers that do not meet the carriers' standards. When the number is released, the local RBOCs will be used to promote it. Actually, considering the industry, I'm surprised it isn't going to be a 900 number, at $9.95 for the first minute. Ken Jongsma ken@wybbs.mi.org Smiths Industries ken%wybbs@sharkey.umich.edu Grand Rapids, Michigan ..sharkey.cc.umich.edu!wybbs!ken [Moderator's Note: I think you are a cynic. Actually, AT&T is very conservative about what they allow on their lines by comparison to many of the others, and they are more responsive to consumer complaints about 900 service. Post the number when you get it. PAT]