rhyre@cinpmx.attmail.com (01/31/91)
In Cincinnati Bell territory, RBOC payphones in certain exchanges (231, 752, and 772) are unable to dial '950' numbers. The calls are marked as 'bogus', and routed to an AT&T operator with a charge of $77.77. I suspect that LEC switches are misconfigured, since the calls work from certain exchanges but not others (The phones are plain old Cincinnati Bell payphones, not COCOTs. Residential lines in the same exchanges can apparently dial the 950 numbers.) Calls to repair and the business office fail to get any meaningful response. In one case, I was told that my troubles resulted from the phone being switched over to MCI long distance service (in error) and the LEC switched it back to AT&T. My understanding is that the switches are 5ESS or DMS-100 series. Distinctive ringing is the only new service that has been added recently, so I suspect that switch software was upgraded to allow for that. Can anyone supply me with the proper buzzwords to use to convince Cincinnati Bell that their equipment is to blame? I'd prefer not to escalate to the PUC unless I have to. Thanks. Ralph Hyre (rhyre@attmail.com)