hofkin@software.org (Bob Hofkin) (02/17/91)
Two years ago, C&P set up an "extended calling plan" that charges message units rather than tolls for some nearby calls. Shortly thereafter, I noticed that many of my calls were being rated in the wrong zone (in fact some of the charges were inpossible -- there were no exchanges that I could call in that zone). When I complained, a very nice lady at the business office added my bill to a list she checks and corrects by hand every month. She is STILL doing this! Bob Hofkin